Platform Operations Engineer - 8:30 PM - 8:30 AM EST Office Shift

Akamai•United States,

1d•$60,000 - $108,000•Hybrid

About The Position

The Platform Operations team in Infrastructure Engineering & Operations focuses on deploying large-scale changes to our numerous networks safely, while participating in knowledge base management of GPO's numerous workflows. The team is devoted to solving the toughest technical challenges while implementing changes to optimize efficiency and effectiveness. As a Platform Operations Engineer, you will be responsible for maintaining the deployed network in Operations, improving and streamlining existing processes and procedures while being a point person for issues and questions. This role will also participate in the incident reduction initiative and long-term troubleshooting of customer-facing issues triggered by a change on the deployed network.

Requirements

Have a Bachelor's degree in a relevant related technical field or its equivalent
Possess experience of administering, monitoring and resolving issues in a high availability platform environment
Understand basic Linux concepts and perform simple command-line and file navigation tasks with guidance
Identify common network protocols and perform basic configuration tasks with guidance and supervision.
Be a team player, able to collaborate, prioritize, and solve problems in an ever-changing environment
Have excellent communication and written skills to articulate technical information to internal teams and customers
Be required to undergo or possess and maintain a successfully adjudicated USG Tier 3 background investigation

Responsibilities

Troubleshooting and resolving complex technical issues in area of specialty
Identifying and implementing process and efficiency improvements
Improving tools, alerts, documentation, and procedures
Maintaining positive relationships across the teams
Working 8:30PM - 8:30AM EST on Friday through Sunday in Cambridge, MA for first six months then can be 50% office and 50% remote after