Platform Operations Engineer Caching Services

TEKsystems•Round Rock, TX

7d•$40 - $43•Onsite

About The Position

Join a Platform Engineering team responsible for operating and supporting distributed caching services used by critical business applications. This role focuses on the day-to-day administration, monitoring, troubleshooting, and maintenance of Redis-based caching platforms running in enterprise environments. Working alongside senior engineers, you will help ensure platform reliability, performance, and availability while contributing to automation and operational improvements. Experience with container platforms is beneficial but not required. In this role, you will be responsible for the day-to-day operation, maintenance, and reliability of enterprise caching services, including Redis and related distributed caching technologies, deployed across diverse infrastructure environments. Key duties will include monitoring platform health and performance, executing planned maintenance activities such as patching, upgrades, and capacity adjustments, troubleshooting incidents, and driving root cause analysis. You will contribute to the development and enhancement of automation frameworks to streamline operational workflows, reduce manual intervention, and improve service consistency. Collaboration with engineering, application, and infrastructure teams will be essential to ensure caching services meet performance, availability, and scalability requirements across the enterprise.

Requirements

Experience supporting Linux-based systems in enterprise environments
Understanding of system administration fundamentals including networking, processes, storage, and troubleshooting
Experience supporting production applications or infrastructure platforms
Exposure to Redis, caching technologies, or similar distributed data platforms
Experience with Ansible or similar automation and configuration management tools
Familiarity with Bash, Python, or similar scripting languages
Strong analytical and problem-solving skills
Ability to document procedures and work effectively within operational support processes
Good communication and teamwork skills

Nice To Haves

Experience with Redis administration or support
Understanding of caching concepts such as key-value stores, data expiration, replication, and performance tuning
Exposure to Kubernetes, containers, Docker, or Helm
Experience with monitoring and observability tools
Experience supporting high-availability systems
Relevant certifications, coursework, or equivalent practical experience

Responsibilities

Support daily operations of Redis and caching platforms in production and non-production environments
Monitor platform health, performance, capacity, and availability
Investigate and resolve operational incidents, alerts, and service disruptions
Execute maintenance activities including upgrades, patching, backups, and recovery procedures
Assist with Redis configuration, deployment, and troubleshooting activities
Develop and maintain operational automation using Ansible and scripting tools
Create and maintain operational documentation, runbooks, and knowledge articles
Collaborate with application teams to support caching-related performance and connectivity issues
Participate in on-call and operational support rotations as required
Support platform modernization initiatives, including containerized deployments when applicable