Platform Manager

U.S. Bank • Minneapolis, MN

4d • Hybrid

About The Position

This role is accountable for driving operational platform management across products and their related ecosystems within an agile operating model. The Platform Manager partners closely with business line stakeholders, Agile teams, and technology partners to deliver innovation, operational efficiency, and regulatory compliance. Works closely in a hands-on style with development team including addressing daily prioritization needs, providing real-time feedback and answering questions on an ongoing basis. Works with Product Management to set release dates, determine when sufficient value has been delivered to release to market, understand tradeoffs between schedule, scope and budget and communicates this information to the organization sometimes independently. Employs product management practices and tactics including customer research, data and analytics, and market research.

Requirements

• Bachelor's degree, or equivalent work experience
• Typically one or more years of related experience

Nice To Haves

• Proven ability to manage multiple projects simultaneously in a fast-paced environment
• Demonstrated ability to write clear, actionable agile user stories and acceptance criteria (JIRA preferred)
• Experience with AI/GenAI technologies, particularly in document processing, extraction, classification, or data automation
• Ability to collaboratively develop and evolve a product backlog
• Ability to develop and articulate a product vision that supports outcomes, value and prioritization of work
• Solid understanding of the Lean/Agile mindset
• Demonstrated leadership and interpersonal skills including ability to collaborate with and empower teams
• Well-developed verbal and written communication skills
• Proficient computer navigation skills
• Standard industry certifications such as SAFe Agile Product Owner is a plus

Responsibilities

• Act as a primary liaison between business teams and technology partners, translating requirements into actionable work for development teams
• Capture and document functional and technical requirements in agile format, including writing detailed user stories and acceptance criteria (primarily in JIRA)
• Own and manage the product backlog, including prioritization based on business value and strategic alignment
• Facilitate agile ceremonies as needed (e.g., stand-ups, backlog refinement), ensuring alignment across developers, product owners, SMEs, and testers
• Provide day-to-day direction to development teams, including prioritization of work and real-time clarification of requirements
• Support workload management across multiple concurrent projects, balancing competing priorities effectively
• Partner with Product Management to support release planning, value delivery decisions, and tradeoff discussions (scope, timeline, budget)
• Apply product management best practices, including user-centric thinking, data-informed decision-making, and continuous improvement

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level