About The Position

This is a 24-week temporary project role for a Platform Evaluation & Implementation Lead to support a knowledge management system (Insights Hub) and enhance its generative AI and platform capabilities. The role involves two main phases: pre-decision platform evaluation, including gathering stakeholder feedback to guide leadership decisions and participating in testing and analysis; and post-decision planning and execution, which includes supporting implementation readiness, migration planning, testing, validation, and change management. This is a senior, hands-on position requiring an experienced strategic partner capable of navigating ambiguity, applying agile principles, and directly contributing to execution rather than just coordination.

Requirements

  • Balance strategic thinking with a willingness to roll up sleeves and produce deliverables.
  • Significant experience leading complex, cross-functional initiatives involving platform evaluation, system implementation, or both.
  • Demonstrated expertise in project management and agile delivery.
  • Demonstrated expertise in platform or vendor evaluation and comparison.
  • Demonstrated expertise in sandbox or user testing design and execution.
  • Demonstrated expertise in testing and validation.
  • Demonstrated expertise in change management and communications.
  • Demonstrated expertise in data migration or implementation readiness planning.
  • Strong communication and synthesis skills, with experience creating executive-ready materials.
  • Comfort operating in ambiguity and helping teams move from exploration to decision.

Nice To Haves

  • Experience in research, insights, knowledge management, analytics, or data-driven environments.
  • Familiarity with enterprise governance, stakeholder decision-making, and cross-team coordination.

Responsibilities

  • Support the definition and operationalization of success criteria and evaluative metrics (e.g., usability, accuracy, relevancy, completeness, recency, efficiency).
  • Support the collection, synthesis, and analysis of testing feedback and insights.
  • Support the preparation of decision-ready summaries and recommendations for leadership and advisory stakeholders.
  • Partner with Research leadership to inform the overall scope, sequencing, and decision framing for the Insights Hub initiative.
  • Support the delivery of an actionable project plan with milestones, dependencies, and deliverables.
  • Manage the integrated schedule from evaluation through execution, keeping the team on track and surfacing risks early.
  • Apply agile principles to adapt plans as new information, constraints, or opportunities emerge.
  • Support planning and coordination required to stand up a selected system or evolve the existing platform, including implementation planning and workflow design, data migration planning and execution support, and testing, validation, and readiness checkpoints.
  • Partner with technical and business stakeholders to ensure the solution meets functional, governance, and operational requirements.
  • Help translate evaluation findings into implementation priorities and sequencing.
  • Craft clear, audience-appropriate communications throughout both phases (evaluation and post-decision), including updates, guidance, and decision materials.
  • Provide change-management support to help stakeholders understand what’s changing, why it matters, and how to engage with new systems or workflows.
  • Anticipate adoption challenges and proactively address them through communication, training, and process adjustments.
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