Platform Engineering Manager

Ford•Dearborn, MI
•$132,800 - $250,800

About The Position

Ford’s Marketing and Sales Technology organization is seeking a Platform Engineering Manager to lead delivery and ongoing evolution of its Internal Developer Platform (IDP), supporting the organization’s eCommerce foundation. The role guides development of self-service capabilities for CI/CD automation, infrastructure provisioning, and platform orchestration so product teams can improve their development experience and deliver software securely and efficiently. This position combines platform engineering and cloud expertise with people leadership, delivery accountability, and cross-functional collaboration. It partners with product teams, platform architects, Enterprise Architecture, IT Operations, security, SRE, release-management teams, and software engineering to translate business needs into technical capabilities and measurable platform outcomes. The manager leads and develops platform engineers, advances secure and reliable cloud platform services, and promotes continuous improvement across Ford’s Marketing and Sales Technology organization. The role manages GCP-based platform services and cloud infrastructure; guides infrastructure-as-code, CI/CD, DevSecOps, security, observability, reliability, and cloud cost practices; and supports adoption of AI-enabled automation and AIOps. It also leads work on high availability, disaster recovery, auto-scaling, and multi-region architectures. A bachelor’s degree in Engineering, Computer Science, Information Technology, or a related discipline—or equivalent relevant experience—is required, with a Bachelor of Engineering preferred. The position requires 12 or more years of relevant professional experience. Salary grade LL6, with a stated range of $132,800–$250,800. Visa sponsorship is not provided; candidates must be legally authorized to work in the United States.

Requirements

  • Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related discipline, or equivalent relevant experience.
  • 12+ years of relevant professional experience.
  • Experience developing and maintaining self-service platform products for CI/CD, Infrastructure as Code, cloud services, and observability.
  • Experience leading platform engineering delivery, cloud infrastructure initiatives, or DevSecOps adoption.
  • Experience managing or operating services on GCP and supporting cloud-native application development.
  • Experience with team leadership, mentoring, technical delivery, and coordination across stakeholder groups.
  • Experience working with product teams to understand requirements and improve developer productivity and experience.
  • Experience driving high availability, disaster recovery, auto-scaling, and multi-region platform practices.
  • Experience partnering with cloud, security, SRE, and release-management teams.
  • Strong communication, interpersonal, facilitation, and problem-solving skills, including the ability to work with executive leadership and global teams.
  • Strong experience with GCP services, including Compute Engine, Cloud Run, GKE, Cloud Operations suite, Anthos, Pub/Sub, Dataflow, Cloud Scheduler, Bigtable, AlloyDB, and other managed services.
  • Experience provisioning cloud infrastructure, including VPCs, subnets, gateways, security groups, managed services, and Kubernetes clusters.
  • Expertise with Infrastructure as Code and automation using Terraform, Packer, Ansible, shell scripting, NX Cloud, Helm, and Argo CD.
  • Experience with CI/CD tools such as Tekton, GitHub Actions, and Jenkins.
  • Experience with Kubernetes, Docker, GKE, and Red Hat OpenShift.
  • Knowledge of DevSecOps and platform security tools, including SonarQube, Cycode, 42Crunch, Astra, JFrog Xray, container vulnerability scanning, and FOSSA.
  • Experience with cloud-native architectures, including microservices, micro frontends, event-driven systems, APIs, Domain-Driven Design, serverless, and containerized applications.
  • Working knowledge of microservices frameworks such as Spring Boot or Micronaut.
  • Experience building scalable, reliable, and available cloud-native or transactional systems, including multi-tenant environments.
  • Strong engineering and delivery background, with the ability to guide technical talent on quality and delivery practices.

Nice To Haves

  • Bachelor of Engineering degree preferred.
  • Experience with Agentic AI, AIOps, or deploying, evaluating, and monitoring AI agents for platform engineering automation.
  • Experience implementing and managing auto-scaling, disaster recovery, high availability, and multi-region Active/Active or Active/Passive configurations.
  • Expertise with patch management and observability/APM tools such as Dynatrace, AppDynamics, Prometheus, Grafana, or ELK.
  • Experience with Cloud FinOps and optimizing cloud infrastructure consumption costs.
  • Experience with five-nines availability, multi-tenancy, containerization, and performance testing.
  • Experience driving Shift Left quality, security, and open-source software practices and Shift Right platform engineering adoption.

Responsibilities

  • Own and manage the Internal Developer Platform, including self-service CI/CD automation, infrastructure provisioning, and platform orchestration.
  • Lead delivery and evolution of platform capabilities with platform architects and technical teams; research and recommend technologies for future infrastructure and cloud-native workloads.
  • Evaluate tools and technologies for developing and deploying products on Ford’s eCommerce foundation layer.
  • Partner with product teams to understand developer challenges, prioritize capabilities, and improve Developer Experience.
  • Translate business needs into technical and non-functional specifications and work with senior Enterprise Architecture and IT Operations leaders to deliver measurable platform improvements.
  • Lead, coach, mentor, and develop platform engineering team members; set priorities, expectations, and delivery accountability.
  • Build a collaborative, high-performing team focused on secure, reliable, customer-centered platform services, knowledge sharing, and continuous improvement.
  • Facilitate technical discussions, communicate with executive leaders and stakeholders, and build partnerships across cloud, security, SRE, release management, and software engineering.
  • Design, develop, and maintain secure, scalable cloud infrastructure platforms using DevSecOps and platform engineering practices.
  • Manage platform services on Google Cloud Platform and guide provisioning and management of cloud infrastructure, managed services, and Kubernetes platforms.
  • Lead Infrastructure as Code reviews and automate cloud infrastructure deployment using relevant tools and practices.
  • Manage and improve CI/CD capabilities, code quality, security, performance, and scalability; automate repeatable DevSecOps tasks and connect CI/CD with infrastructure services.
  • Lead adoption of DevSecOps, observability, and platform engineering practices across the organization.
  • Oversee patch management and monitoring/APM practices to support platform health and alerting.
  • Guide implementation and management of auto-scaling, high availability, disaster recovery, and multi-region Active/Active and Active/Passive architectures.
  • Partner with technical teams to address platform security, performance, and operational concerns; manage Cloud FinOps practices to monitor and optimize infrastructure costs.
  • Advance Shift Left quality, security, and open-source practices and Shift Right platform engineering practices.
  • Support AI-enabled automation and AIOps, including deployment, evaluation, and monitoring of AI agents for platform engineering service automation.
  • Use platform, delivery, reliability, and cost insights to identify improvements and inform priorities; promote cloud-native development and platform practices.

Benefits

  • Immediate medical, dental, and prescription drug coverage.
  • Flexible family care, parental leave, new parent ramp-up programs, and subsidized back-up child care.
  • Vehicle discount program for employees and family members, and management leases.
  • Tuition assistance.
  • Established and active employee resource groups.
  • Paid time off for individual and team community service.
  • Paid holidays, including the week between Christmas and New Year’s Day.
  • Paid time off and the option to purchase additional vacation time.
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