Platform Engineering Lead

Endless•East Coast region (US/Canada), NY

2d•Remote

About The Position

At the center of our community is a web platform that weaves together learning experiences, learner recognition, portfolio publishing, and the tools contributors need to participate in a real game project. We're looking for a Platform Engineering Lead to own the technical direction and day-to-day engineering operations of that platform. This is a hands-on role that combines deep technical expertise with team and delivery management. On the technical side, you'll drive architecture decisions, set code standards, and participate actively in engineering - solving complex problems and ensuring high-quality output across a full-stack codebase. You'll also lead the team's engineering practices, from code review and QA to monitoring and the smart use of AI tools to keep the team moving fast. On the people and delivery side, you'll run the team's agile processes - standups, sprint planning, retrospectives, issue triage - and serve as the primary point of contact between engineers and the rest of the organization. You'll work closely with Product to establish roadmap priorities, validate work in progress against product intentions, and help translate product requirements into actionable engineering work. This is a role for someone who leads from the front - technically sharp, operationally rigorous, and able to keep a distributed team aligned and moving at pace.

Requirements

Expertise in web development (Javascript/Typescript), working across frontend, backend and databases.
You craft complex systems without difficulty, and you’re recognised for your ability to swiftly solve the most complicated engineering problems.
Strong engineering team management experience. You can smoothly and effectively run the day-to-day agile engineering processes of a small team.
Product collaboration skills. You can help take product features from ideation to actionable tickets, working closely with the Product Manager on planning and prioritisation. You’re a key part of the product roadmap formation, with enough product instinct to push back constructively when needed and to help the team stay focused on the right problems.
Meticulous communication and organisational skills. You don’t let requests get dropped or questions go unanswered. You ensure key information gets recorded in the right places. You ensure the team understands what we’re doing and why, even in those eventful moments when everything is rapidly changing.
In addition to engineers, you regularly collaborate with product management, marketing, and other departments.
Agility & adaptability. You regularly use AI technologies to maximize your productivity.
You can embody our team values and ways of working.
You work at a blazing fast pace and your colleagues have to work hard to keep up with you.
You’re comfortable working with distributed teams and cultural variance across US, Mexico, Middle East & India.
8+ years software development experience
2+ years engineering team management experience
1+ years experience using AI technologies in professional context

Nice To Haves

Experience improving team practices and processes in a fast-paced environment
Technical mentorship experience
Experience building teams that scaled or transitioned to other organisations

Responsibilities

Drive code standards & technical architecture norms
Own technical/engineering roadmap and architecture
Seek and implement best engineering practices (e.g. how AI can help internal engineering, how to improve monitoring & incident response, shared code review norms, technical documentation, how to get the most out of QA)
Participate in thorough code review to ensure quality and contribute to team momentum
Participate in software engineering offering a high degree of proficiency
Run day-to-day operations (standups, sprint planning, retrospective, issue triage)
Enhance team communication and collaboration, define practices such as meeting schedule and structure, rituals, and team updates.
Report of progress against roadmap to Product Manager, flagging risks
Produce agile estimates for delivery schedule
Communicate priorities within the team & assign resources
Raise & resolve impediments that are slowing down progress
Act as a primary point of contact between the engineers & rest of business, day-to-day responsiveness for bugs & questions e.g. “how does chat work”
Provide input to VP Engineering on technical strategy and team needs
Validate work in progress against requirements and product intentions
Ensure the team understands the product strategy (in collaboration with Product Manager)
Contribute to roadmap planning and prioritization discussions (in collaboration with Product Manager)
Translate product requirements into well-defined engineering tickets and team priorities