Platform Engineer III

TEKsystems•Jacksonville, FL

5d•$140,000 - $150,000•Remote

About The Position

As a Platform Engineer III, you will contribute technically to the team managing the core integration platform for U.S. healthcare systems. Availity connects providers with health plans, and its API Gateway platforms support end-to-end service delivery. This role manages and evolves enterprise-scale API Gateway integration platforms and tooling for intelligent, flexible, and reliable automated integration. It also analyzes API definition standards, supports innovation across the API ecosystem, and guides junior engineers while promoting operational excellence. You will manage and advance API integration platforms and related infrastructure, collaborate with application development teams, and help lead platform enhancements for secure integration between internal and external services. You will advise on application service design and data and transaction workflows, apply infrastructure-as-code practices, support on-call operations and post-mortems, debug and test complex systems, and plan upgrades and maintenance without business disruption. The role also contributes to reliability targets, operational metrics, technical documentation, solution design, estimates, and backlog organization. The position is fully remote in the United States and is described as permanent. Sponsorship is not available. Compensation is listed at $140,000–$150,000 per year, with the individual offer depending on qualifications, experience, location, and other job-related factors.

Requirements

Bachelor’s degree in computer science or a related field, or equivalent work experience.
4–6 years of relevant technical and business experience in IT systems delivery, operations, and support; healthcare or high-transaction environments are preferred.
At least 3 years of experience in technical engineering efforts involving implementation and management of IT systems.
Hands-on experience managing API Gateways at scale.
Hands-on experience with HTTP integration and API authentication frameworks.
Hands-on experience with SSL certificates, including validation, encryption, authentication, and signature.
Hands-on experience with infrastructure as code, including Terraform, Ansible, or Helm, and AWS services including VPC, IAM, EC2, EKS, or Istio.
Experience with observability and monitoring tools; Splunk and New Relic are preferred.
Experience bridging infrastructure and development teams and aligning roadmaps and goals.
Ability to lead and guide technical teams.
Excellent communication skills and ability to explain complex technical concepts to technical and non-technical stakeholders.
Ability to debug connectivity issues in complex enterprise environments, including dependencies on external services, and collaborate with technical customer contacts.
Ability to work autonomously while maintaining communication with leadership and stakeholders.

Nice To Haves

SaaS experience supporting large-scale, mission-critical systems.
Familiarity with API management and gateway software, preferably Tyk, and commercial off-the-shelf product management.
Background in metrics-driven reliability engineering, including SLOs, SLIs, and error budgets.
Experience with scripting or programming languages such as Go, JavaScript, or Python.
Experience leading technology initiatives using cloud-native best practices.
Experience in high-transaction, high-uptime environments and balancing operational rigor with engineering speed.

Responsibilities

Manage and evolve enterprise-scale API Gateway integration platforms.
Manage tooling and support for intelligent, automated integration with flexibility and reliability.
Analyze and refine API definition standards and support innovation in the API ecosystem.
Guide and mentor junior engineers and promote operational excellence.
Manage and advance API integration platforms and related infrastructure, including software upgrades and performance monitoring, while collaborating with application development teams.
Help lead platform enhancements that enable flexible and secure integration between internal and external services.
Provide guidance on application service design and data and transaction workflows for scalability, reliability, and extensibility.
Apply infrastructure-as-code best practices for repeatable deployments and environment consistency.
Support on-call rotations, conduct thorough post-mortem investigations, and implement resilience improvements.
Perform unit testing and complex debugging, and identify opportunities for automated testing.
Analyze technical feasibility and solution design, estimate work efforts, and support planning and backlog organization.
Plan and execute upgrades, patching, and platform updates proactively and without business disruption.
Help set reliability targets and define operational metrics, including availability, latency, and error budgets, in line with SRE methodologies.
Write technical documentation, including architectural diagrams and operational procedures for maintenance and support.

Benefits

Competitive salary and bonus structure.
Company HSA contribution.
Healthcare, vision, and dental benefits.
401(k) match program available from the first day.
Unlimited PTO for salaried associates.
Nine paid holidays.
Gym membership, racing event, weight management, and other wellness reimbursements up to $250 per year.
Education reimbursement.
Paid parental leave for birth and adoptive parents.
Diversity and inclusion teams and opportunities to engage with colleagues.
Learning resources and access to experts in the technology stack and industry.
Opportunities to participate in community organizations and volunteer activities.