Platform Automation Developer, UiPath, Automation Plt. & ServiceNow CSM - 848 EN
Export Development Canada | Exportation et développement Canada•Ottawa, ON
•CA$84,698 - CA$112,931•Hybrid
About The Position
The Digital & Technology Solutions (DTS) group is seeking a skilled Platform Automation Developer with strong experience across automation platforms, UiPath, ServiceNow CSM, workflow orchestration, and Azure based integrations. This is a hands-on technical delivery role focused on designing, building, testing, and supporting automation and workflow solutions that operate across enterprise platforms such as UiPath, ServiceNow CSM & Automation Centre, Power Platform, and Azure. The role requires a strong hands-on developer who delivers scoped work independently, contributes to design, and supports production operations with guidance.
Requirements
- Post secondary degree in Computer Science, Engineering, or a related technical field.
- Minimum 5 years' experience in a technical delivery role focused on designing, building, testing, and supporting automation and workflow solutions across enterprise platforms.
- Strong hands on experience with UiPath and ServiceNow CSM.
- Experience designing workflows using Flow Designer, Integration Hub, or similar orchestration tools.
- Working knowledge of Azure services used for integration and automation.
- Experience with Azure DevOps, CI/CD pipelines, and Git based source control.
- Strong analytical and problem solving skills with the ability to work across complex systems.
- Experience working in regulated or large scale enterprise environments.
Nice To Haves
- Experience with ServiceNow Automation Centre and Workflow Data Fabric.
- Exposure to financial services, banking, or insurance environments.
- Familiarity with Power Platform (Power Automate, Power Apps).
- Experience supporting or mentoring Citizen Developers.
- Understanding of automation architecture, platform governance, and release management.
- Exposure to AI enabled automation or Agentic AI concepts.
- Bilingual in both official languages (English and French).
Responsibilities
- Design, build, test, and maintain automation solutions using UiPath and ServiceNow CSM / Workflow Data Fabric.
- Develop workflows and integrations leveraging ServiceNow Flow Designer, Integration Hub, and Workflow Data Fabric.
- Implement secure and scalable integrations using APIs, events, and Azure services.
- Build automations that span multiple systems while adhering to enterprise architecture and security standards.
- Integrate AI into digital platforms.
- Delivers user stories and tasks end-to-end with solid engineering practices and peer review.
- Participate in solution design reviews and implement technical designs approved by the Tech Lead or Architect.
- Follow coding, documentation, and testing standards to ensure production ready solutions.
- Contribute to automated testing, regression testing, and defect resolution.
- Support deployments through CI/CD pipelines using Azure DevOps and Git based version control.
- Implements CI/CD steps and follows branching/PR patterns.
- Monitor automation execution, logs, and performance metrics.
- Maintain and evolve libraries and reusable components.
- Investigate incidents, perform root cause analysis, and implement fixes.
- Support upgrades, patches, and platform changes with minimal business disruption.
- Maintain technical documentation and production support artifacts.
- Resolves standard incidents/defects using established patterns and escalation support.
- Work closely with business and technical stakeholders to translate requirements into working solutions.
- Support and guide Citizen Developers, helping them follow platform standards and best practices in partnership with the business arm.
- Contribute to Communities of Practice and knowledge sharing sessions.
- Collaborate with vendors and internal teams during solution delivery and enhancements.
- Supports citizen developers and contributes to documentation and enablement artifacts.
Benefits
- Competitive compensation & benefits package
- Work-life balance
- Hybrid work options
- 3 to 4 weeks paid vacation
- Corporate closure period
- Summer early Friday’s
- No meeting Fridays
- Continuous learning opportunities, including training programs, workshops and language training.
- Wellness initiatives, mental health support, and fitness programs
- Participate in volunteer opportunities
- Relocation assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
