Medical Receptionist
About The Position
Our client is seeking a dedicated and detail-oriented Plastic Surgery Patient Care Coordinator to join our practice in Chevy Chase, MD. We seek a focused, energetic self-starter to manage patients from initial contact through consultation, pre-operative procedures, and post-surgical needs. General knowledge of plastic surgery and cosmetic procedures is a plus, and familiarity with surgical scheduling is useful. The position is open immediately. The ideal candidate has a previous background as medical assistant, surgical scheduler and/or medical administrative support staff, excellent communication skills, and a passion for providing outstanding patient care.
Requirements
- Proven experience working in a plastic surgery, cosmetic surgery or dermatology practice environment or a cosmetic setting, preferably within surgical or cosmetic specialties.
- Proficiency in Microsoft Office applications including Word, Excel, and Outlook; familiarity with patient management software.
- Strong knowledge of health regulation policies related to patient privacy, documentation standards, and medical compliance.
- Excellent patient service skills with the ability to communicate effectively via phone and in person.
- Knowledge of medical terminology relevant to plastic surgery procedures is an advantage.
- Eagerness to learn as there are opportunities to observe in the operating room and learn/practice medical skills in the office.
Nice To Haves
- General knowledge of plastic surgery and cosmetic procedures is a plus
- Familiarity with surgical scheduling is useful
- Previous background as medical assistant, surgical scheduler and/or medical administrative support staff
Responsibilities
- Serve as the primary point of contact for patients via phone and client communication channels, addressing inquiries and scheduling
- Support the plastic surgeon by coordinating pre-operative assessments, post-operative care instructions, and ensuring timely communication of treatment plans.
- Collaborate with medical staff to streamline office operations, improve patient flow, and enhance overall service quality.
Benefits
- vision and dental insurance day 1
- health insurance after 60 days
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
