Plasma Center Specialist/Phlebotomist

B Positive Plasma - Bethlehem•Bethlehem, PA

About The Position

The Plasma Center Specialist operates under the direct supervision of the Center Manager and more generally under the Medical/Laboratory Director. The specialist may also take instruction from the Quality Assurance Manager and the on-site Physician Substitute. The role helps ensure donor suitability, product integrity, and donors’ continued good health by following FDA and state regulations, the Standard Operating Procedure (SOP) Manual, and other applicable regulatory standards. The specialist greets and registers donors, administers health history questionnaires, records donor weight and vital signs, prepares the site and performs phlebotomy, and attends to donors’ needs, including donor reactions. The position also involves operating and maintaining donor qualification and donation equipment, processing and storing samples and products, performing and documenting quality control and routine maintenance, and reporting equipment issues. The specialist maintains facility cleanliness, manages supplies, documents activities, responds to donor inquiries, and packs, labels, ships, quarantines, or discards samples and products as appropriate. The role may require travel up to 25 miles to other facilities for training or staffing assistance.

Requirements

High school diploma or equivalent; proof must be provided.
Ability to read, write, and understand English.
Ability to accurately operate the listed equipment, including a computer and donor qualification, vital-sign, measurement, processing, and storage equipment.
Ability to read computer screens, procedure manuals, and other documents.
Ability to hear doorbells, alarms, telephones, and other mechanical devices.
Ability to work confidently while observed during frequent quality inspections.
Ability to work in walk-in sub-zero freezers.
Ability to lift, pull, or tug up to 50 pounds to stock supplies and/or move or support donors.
Ability to use hands and fingers to handle and feel objects, tools, and controls, and to reach with hands and arms.
Close vision and the ability to stand for extended intervals, walk, climb, balance, stoop, kneel, and crouch.
Physical ability to operate equipment in donor-floor areas, including repetitive motion and manual dexterity.
Ability to read while standing or sitting in front of a computer for short periods.
Must wear required personal protective equipment, such as eyewear, lab coats, and gloves.

Nice To Haves

Previous experience or education in a health-related field.
Phlebotomy certification.

Responsibilities

Greet and register donors.
Administer health history questionnaires to donors.
Assess and record donor weight and vital signs.
Ensure the facility and equipment are clean and maintained according to regulations.
Set up, operate, and maintain instruments used for donor qualification and donation, and for processing and storing donor samples and products.
Perform and document quality control and routine maintenance, and report equipment issues as required.
Communicate delays and other issues to center management, the nurse, or other necessary parties.
Assess supply inventory, order supplies, and restock as needed.
Document activities, issues, and operational and maintenance activities when necessary.
Answer donor inquiries.
Quarantine and discard unacceptable samples and products.
Pack, label, and ship samples and products according to suppliers’ requirements.
Store products in and maintain the organization of a large, walk-in, sub-zero freezer.
Prepare the site and perform phlebotomy.
Attend to donor needs, including donor reactions.
Promote customer satisfaction through appropriate interaction and responsiveness to customer needs.
Report unsafe situations or conditions to a supervisor.
Travel up to 25 miles to other facilities for training or to assist with staffing needs.
Perform other duties as assigned.