The Medical Support Specialist supports plasma center operations by determining donor eligibility to donate plasma, managing donor adverse events, reviewing laboratory test results, and notifying donors of unsuitable test results. The role works under the operational guidance of the Plasma Center Manager or Assistant Manager, as applicable, and under the Center Physician’s management for medical issues. The specialist is expected to be familiar with plasma collection industry or manufacturing regulations, follow guidance from BioLife Medical Affairs, and provide center-level environmental, health, and safety support. Responsibilities include conducting donor eligibility procedures, evaluating donor reactions and managing medical emergencies in accordance with SOPs, seeking physician or Medical Affairs guidance when needed, supporting employee vaccination programs, managing employee incidents, and potentially serving as a Pandemic Coordinator when authorized.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED