Plant Quality Manager

O-I•Zanesville, OH

1d•$115,000 - $125,000•Onsite

About The Position

The Plant Quality Manager is responsible for managing and continuously improving all internal and external plant assurance of quality systems. They will work with plant management to develop the plant’s quality plan that will create and maintain a customer-focused organization.

Requirements

Experience with development and maintenance of the Quality Management System
Ability to investigate customer complaints, prepare customer complaint responses, and maintain a customer database
Experience working with the plant management team to develop standard operating procedures
Bachelor’s degree or equivalent required
Strong communication and data analytics skills
Demonstrated project management skills

Nice To Haves

Glass Manufacturing experience preferred

Responsibilities

Manage and continuously improve all internal and external plant assurance of quality systems.
Work with plant management to develop the plant’s quality plan that will create and maintain a customer-focused organization.
Investigate customer complaints, prepare customer complaint responses, and maintain a customer database.
Work with supervisors in identifying negative quality trends and repetitive defects.
Work directly with all departments on quality issues and preventative and corrective actions.
Facilitate problem-solving activity through TQM, team building and quality systems tools and methods.
Participate as a customer liaison, make customer visits as appropriate, and assist in implementing customer quality management systems.