Plant Operations Technology Supervisor

Masco Corporation • Jackson, TN

7d • $103,700 - $163,020 • Onsite

About The Position

At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence. We are seeking a Plant Operations Technology Supervisor to lead a team of technology professionals supporting our manufacturing and distribution operations. This role is responsible for ensuring the reliability, performance, and continuous improvement of the technologies that enable our plants to operate efficiently every day. Reporting to the Plant Operations Technology Leader, you will oversee local Plant Operations Technology teams, provide day-to-day leadership, and partner closely with plant operations to deliver exceptional support and technology solutions that drive business results.

Requirements

• Bachelor's degree in Information Technology, Engineering, Computer Science, or a related field, or equivalent experience.
• 3+ years of experience supporting manufacturing, distribution, operational technology, or infrastructure environments.
• Prior leadership experience, including leading teams, projects, or technical resources.
• Experience supporting endpoint technologies such as scanners, mobile devices, printers, and labeling systems.
• Strong troubleshooting, communication, and stakeholder management skills.
• Understanding of manufacturing and distribution processes and supporting technologies.

Nice To Haves

• Experience with Manufacturing Execution Systems (MES), PLC-connected environments, or industrial technologies.
• Knowledge of endpoint management platforms and device deployment processes.
• Familiarity with virtualization technologies and cloud platforms such as Azure or AWS.
• Lean, Six Sigma, ITIL, or related certifications.

Responsibilities

• Lead and Develop a High-Performing Team: Coach, mentor, and develop a team of Plant Operations Technology professionals. Set performance expectations and foster a culture of accountability, collaboration, and continuous improvement. Manage team priorities, workloads, and resource allocation to ensure effective support across facilities.
• Drive Operational Excellence: Oversee support for plant endpoint technologies, including scanners, tablets, printers, mobile devices, labeling systems, and shop-floor workstations. Ensure timely resolution of technology incidents and minimize operational disruptions. Coordinate with Infrastructure, Security, Applications, and external vendors to resolve issues and improve service delivery.
• Execute Technology Initiatives: Lead local deployment and implementation of operational technology (OT) and infrastructure solutions. Support testing, training, adoption, and go-live activities for plant technology projects. Ensure new technologies are successfully integrated into plant operations.
• Partner with Operations: Build strong relationships with plant leadership and operational teams. Identify opportunities to improve productivity, technology reliability, and the associate experience. Participate in problem-solving and continuous improvement initiatives that deliver measurable business value.

Benefits

• Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.
• Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager