Plant Operations Supervisor (Peabody Facilities)

Johns Hopkins University•Baltimore, MD

5d•$58,136 - $103,376•Onsite

About The Position

The Plant Operations Supervisor is responsible for identifying, prioritizing, and scheduling day-to-day facilities maintenance and housekeeping needs. This role ensures regular, quality preventative maintenance and assists the Director of Facilities with scheduling and managing special projects. The position requires the ability to perform and supervise a variety of jobs related to carpentry, plumbing, HVAC, construction, engineering, housekeeping, and general maintenance. The supervisor will provide direct, hands-on supervision of multi-trade maintenance mechanics, housekeeping and contracted cleaning staff, as well as contractors like HVAC technicians and painters. They will hold staff and contractors accountable for the quality of their work and ensure compliance with university policies. The position requires availability to address emergency maintenance issues 24 hours a day, in-person as necessary, and will support the Director of Facilities during operational or maintenance emergencies. Additionally, the role will oversee the implementation and effective use of a work order system and produce necessary reports.

Requirements

High School Diploma/GED or Trade School Graduate
Three years of directly related experience required.
Prior supervisory experience required.
Must have valid driver’s license.
Comfort with computer systems sufficient to use a work order system on a daily basis and to produce reports.
Demonstrated ability to communicate effectively both in written and in oral forms.
Strong interpersonal skills including demonstrated success working in partnership with other functional areas in order to achieve common goals.
Demonstrated ability to manage internal and stakeholders, including internally facing customer service skills and the ability to nurture external relationships.

Nice To Haves

Five years experience supervising multiple direct reports strongly preferred.
Demonstrated ability to develop project plans and to handle multiple priorities, including the ability to develop a timeline, handle multiple tasks on an ongoing basis.
Experience in establishing, measuring and monitoring performance criteria and goals desired.
Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.

Responsibilities

Hiring, training, and supervising a plant operations staff of five, plus contractors.
Ensuring maintenance work in Peabody-owned buildings, including work by outside vendors and sub-contractors, meets or exceeds JHU quality standards.
Establishing and maintaining schedules for all plant operations activities, including vendors, sub-contractors, and JHU staff.
Assigning, managing, and evaluating planned and reactive maintenance repairs and projects.
Utilizing University timekeeping systems for accurate time and attendance reporting and approvals.
Ensuring compliance with OSHA, BOCA, State and Federal regulations, and JHU safety standards.
Developing and overseeing employee engagement and professional development for direct report staff.
Troubleshooting technical problems with HVAC and control systems and determining necessary repairs.
Assisting in the capital planning process to forecast long-term HVAC systems updates.
Managing moderately complex HVAC and plumbing performed by outside contractors.
Coordinating and communicating HVAC/plumbing outages.
Reviewing plans for future buildings and inspecting new renovation projects for compatibility with HVAC and plumbing systems and codes.
Assisting the Director of Facilities with developing RFPs/specifications for HVAC and infrastructure projects.
Developing, implementing, and maintaining an efficient and comprehensive preventive maintenance program using a computerized maintenance management system.
Participating in regular and proactive inspections of all buildings to identify routine and project work, and to identify and plan capital improvement projects.
Developing and implementing annual and long-term capital renewal programs under the guidance of the Director of Facilities.
Assisting the Director of Facilities in the development of annual plans and budgets, and managing/monitoring financial budgets.
Managing and reporting on all work orders and services using the facilities ticket system (MAXIMO).
Using data from the work order system to proactively manage work levels, work order status, and job completion.
Sourcing contracts with outside vendors and maintaining vendor relationships in coordination with the Director of Facilities and JHU policies.
Engaging in specification and procurement of equipment, parts, and supplies with the Director of Facilities and consultants.
Developing and managing an inventory control system for critical parts and supplies.
Providing hands-on expertise in various trades to supervise multi-trade personnel, manage outside contractors, and provide hands-on training and quality assurance.