Plant Manager

MFA Oil Company•Chanute, KS

About The Position

The Plant Manager supervises assigned service work and refined fuel and/or propane operations in an operating area. The role ensures daily tasks are completed, customers receive high-quality service, and employees and equipment remain safe. Working with the district manager, the Plant Manager oversees pricing, budgeting, sales goals, staffing, training, compliance, customer service, and the plant’s day-to-day operations, including profitability and expense control. The position also directs and develops employees, monitors performance and productivity, handles customer complaints, supports hiring and personnel recommendations, and coordinates with delegates and other company leaders. The role requires a high school diploma or equivalent, a valid driver’s license, and the ability to obtain required CDL endorsements and propane certification within 90 days of employment. The employee must meet physical requirements that include standing or sitting for up to nine hours per shift, handling products and supplies weighing up to 100 pounds, climbing ladders, driving in varying conditions, and working outdoors and with hazardous materials. The position is based within an operating area determined by the district manager, involves up to 10% travel with occasional overnight trips, and requires availability for rotating on-call duty, weekends, holidays, and work outside regular business hours as needed.

Requirements

High school diploma or equivalent.
Valid driver's license.
Ability and willingness to obtain a Class A or Class B CDL with tanker, HAZMAT, and air brake endorsements within the first 90 days of employment and maintain applicable DOT requirements.
Ability to pass in-person training and the company Record of Road test, including operation of manual and automatic transmission vehicles, within 90 days of employment.
Ability and willingness to obtain propane (CETP) certification as determined by the state or states served within 90 days of employment.
Strong communication skills, including ability to train others and lead regional user group meetings.
Basic understanding of accounting principles.
Ability to consistently use a computer and office productivity equipment, including Microsoft Office products.
Ability to learn new concepts and use technical materials.
Ability to perform mathematical calculations for making change, completing reports, and accounting for products.
Physical ability to remain standing and/or sitting for up to nine hours per shift.
Physical ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 100 pounds; ability to lift 25-pound boxes to a height of 3–4 feet and load them into trucks.
Physical ability to ascend and descend ladders to deliver fuel.
Vision, hearing, speech, and ability to detect odors, including ability to visually inspect items and the work environment for job and safety concerns.
Ability to drive and work outdoors in varying weather conditions.
Ability to safely operate manual and automatic transmission vehicles in varied weather and road conditions.
Ability and willingness to work with hazardous materials.
Primary residence within the operating area as determined by the district manager.
Willingness to travel up to 10%, including occasional overnight trips for training or meetings.
Availability for a rotating on-call schedule, holidays, weekends, and work after regular business hours as needed.
Ability to exchange accurate information verbally and in writing with MFA Oil customers in English.
At least 21 years of age.
Ability to meet company requirements, including successful pre-employment drug screening, Motor Vehicle Report, criminal background check, and company road test.
Legal authorization to work in the United States.

Nice To Haves

Bachelor’s degree, preferably focused on agriculture or business management, or an equivalent combination of education and experience totaling four years.
Petroleum industry experience.
Management experience.
Ability to motivate supervised employees, evaluate their performance, and support their personal and professional development.
Ability to work independently, set priorities and goals, and develop plans to achieve them.
Ability to make sound decisions in a timely manner.
Ability to work under timelines and pressure.
Ability to work at a fast pace.
Ability to perform detailed work accurately.
Sales abilities.

Responsibilities

Work with the district manager to set prices for gasoline, diesel fuel, and propane, including special prices and allowable discounts.
Prepare annual budgets for sales, expenses, and fixed-asset additions at plant locations.
Submit sales goals for propane, refined oils, motor oils, and greases.
Supervise and evaluate assigned employees.
Train customer service representatives in the safe handling and dispensing of petroleum products, especially propane.
Manage daily sales reporting and deposits at each plant.
Coordinate prompt and efficient customer service, including equipment and system installation and service.
Assist service technicians with troubleshooting, diagnosing, and repairing system and equipment issues as assigned.
Inspect and ensure customer documentation is complete, including service records, credit applications, and propane tank leases.
Follow up promptly on customer complaints and handle complaints courteously according to company policy.
Ensure sales are not made to customers with past-due balances.
Maintain accurate and complete fixed-asset records, especially for equipment loaned to customers.
Ensure planned sales efforts are conducted, including efforts to acquire new customers.
Comply with local, state, and federal regulations related to job duties and plant operations.
Manage day-to-day plant operations, including profitability and expense control.
Plan and direct the work of personnel in the area of responsibility; train and develop employees, evaluate performance, enforce company policies and safety requirements, monitor productivity, resolve conflict, and take disciplinary action when necessary.
Monitor and make recommendations regarding personnel employment, discipline, wage adjustments, and termination; conduct interviews and make hiring recommendations for sales representatives, service technicians, and customer service representatives.
Assist with paperwork to ensure applicable employees meet DOT and state certification requirements.
Work closely with delegates and keep them informed about local plant and company operations.
Assist the district sales manager with planning and conducting local annual bulk plant meetings.
Help establish individual and team department goals and personal goals with senior leadership, ensuring goals are attainable and trackable.
Ensure employees follow posted work schedules and use proper clocking procedures to accurately record hours worked.
Follow company and position-specific policies and procedures and perform other duties as assigned.

Benefits

Competitive wages.
Paid time off.
Paid company holidays.
Opportunity for eligible employees to share in company success through profit sharing and/or performance incentives.
Medical insurance.
Dental insurance.
Vision insurance.
Employee assistance program.
Company-paid life insurance.
Short- and long-term disability coverage.
401(k) plan with company match and pre-tax and Roth options.
Educational expense assistance for employees pursuing education aligned with their employment.
Internal advancement and professional development opportunities, including on-the-job training.