Planning & Permit Technician

City of Murphy•Murphy, TX

1d•Onsite

About The Position

The City of Murphy Development Services Division seeks to add a Planning & Permit Technician to its dynamic team! Under general supervision of the Planning Manager, you will provide front-line customer service and administrative support for the Development Services Division. This position serves as a primary point of contact for residents, contractors, developers, and the public regarding permitting, planning, zoning, inspections, and development-related processes. This position will work alongside a Permit Coordinator and Planning Manager to support daily departmental operations.

Requirements

High School Diploma or General Education Degree (GED).
One (1) year experience in customer service, administrative support, permitting, planning, building, development services, or a related field.
Valid Texas Class C Driver’s License.
Ability to obtain ICC Permit Technician Certification within one (1) year of hire.

Nice To Haves

One (1) year experience working in a municipal building or planning department.
Six (6) months of experience in computerized building permit applications processing, or equivalent combination of education and experience.
Experience interpreting basic zoning regulations, development standards, site plans, plats, or construction documents.
ICC Permit Technician Certification at time of hire.
Local government experience.
Bilingual skills preferred.

Responsibilities

Serves as a frontline representative for Development Services by providing professional customer service and assistance to residents, contractors, developers, and the general public by telephone, email, and in-person contact.
Provides information and guidance regarding permit applications, required documentation, departmental procedures, inspections, fees, and basic development processes.
Assists applicants with permit forms, submittal requirements, and general permitting questions.
Receives and reviews permit applications, Certificate of Occupancy applications, and related documents for completeness prior to routing for technical review.
Reviews submitted documents and supporting materials to ensure required information is provided.
Accepts and processes routine permits including, but not limited to, residential accessory structures, fences, pools, irrigation systems, signs, and other permits as assigned.
Routes applications and supporting documents to appropriate staff members for review and approval.
Provides basic information related to zoning requirements, development standards, and applicable City procedures while referring technical questions to appropriate staff.
Enters, updates, and maintains permit information in the City’s permitting software system.
Verifies accuracy of permit data, applicant information, fees, and related documentation.
Receives and coordinates inspection requests through phone, online systems, and in-person communication.
Maintains permit records, files, and departmental documentation in accordance with records retention requirements.
Scans, uploads, indexes, and organizes electronic and physical documents.
Processes contractor registrations and maintains contractor licensing records.
Calculates permit fees, accepts payments, issues receipts, and follows established financial procedures.
Issues approved permits and related documents as authorized by departmental procedures.
Assists with addressing records, zoning verification requests, public inquiries, and other departmental records.
Issues approved permits as directed by supervisors or the Building Official.
Assists with departmental reports, correspondence, tracking spreadsheets, and special projects.

Benefits

Competitive medical, dental, and vision benefits package
Retirement program (TMRS) with 2:1 City match
3 weeks of Vacation and Sick leave per year (with additional accruals after 5 years of service).
14 paid holidays.
City-paid Life Insurance at 1x your annual salary up to $100K
City-paid disability insurance
$7 Longevity pay
Education Assistance Program
Ongoing training and professional growth opportunities
Employee Assistance Program
Wellness Program
Childcare assistance
A positive and collaborative work environment