The Planning Leader is responsible for capacity management within a defined planning center operating area and oversees market growth in conjunction with the line of business while ensuring customer expectations are met. The role leads a designated group of planners, supports their development, and ensures their plans comply with Standard Operating Procedures. The Planning Leader reviews plans and provides feedback and coaching, oversees training on decision-support tools, and trains planners to review customer bids and use current capacity information to make appropriate adjustments. The role proactively reviews capacity, coordinates network needs and opportunities with other Planning Leaders and Planning Centers, identifies capacity-repositioning opportunities, and determines optimal planner utilization. It also sets customer priorities, directs and executes planning accordingly, monitors outbound freight for service issues, and manages exceptions with internal departments to resolve issues and improve service. The position supports a positive work atmosphere and helps others achieve organizational objectives.
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Job Type
Full-time
Career Level
Manager