Planning and Analysis Manager

Caesars Entertainment•Chandler, OK

About The Position

This role is responsible for developing financial and business operating plans, including capital expenditure plans, that align with the property's strategic positioning. The manager will anticipate and react to changes in planning assumptions, revise plans as needed, and manage the preparation of budgets, operating reviews, and financial packages for presentation. A key aspect of the role involves understanding and documenting goals, strategies, and critical issues that drive business success. The manager will partner with the Financial Controller to prepare annual plan balance sheets, cash flow statements, and income statements. They will analyze proposed events, promotions, and direct mail programs to determine financial justification, conduct post-analysis to measure success, and make recommendations for improvement. The role also involves measuring and monitoring host and other productivity reports, preparing financial analyses of revenue, marketing, or cost programs to determine economic feasibility, and advising management. Additionally, the manager will monitor direct report performance, delegate assignments for task accomplishment and development, and implement company policies and procedures. They will handle employee complaints, supervise and monitor the work of team members, and participate in personnel actions such as interviews, training, selection, development, terminations, performance reviews, promotions, transfers, and disciplinary actions. The manager must demonstrate expertise in all service standards, communicate expectations clearly, and hold direct reports accountable for service standards, data integrity, and adherence to company values. They will model the company mission, vision, and values, and inspire team members. The role requires effective coaching and development of team members, proactive identification of revenue opportunities through Business Process Improvement, and the application of analytical reasoning and creative thinking to solve problems and identify cost savings. The manager will train Analysts on department-specific systems and develop the team to manage challenging situations. They will empower Analysts to resolve issues, document performance, and collaborate with other departments and HR to build a skilled team. The role involves creating and utilizing data visualizations for storytelling, trend identification, and providing data-driven recommendations. The manager will assist the Director of Finance with Guest Service Analytics, supervise the financial/strategic planning team, and perform research on the competitive environment. They will assist with annual Operating and Capital Budgets, Long-Range plans, and new year preparations, as well as prepare monthly financial and operational reports. The manager is responsible for the development and supervision of analytical staff, including performance appraisals. They will monitor and implement legal compliance matters, establish procedures and internal controls, and ensure adherence to all regulations. The role requires meeting attendance guidelines and complying with all policies and procedures, including the Everyone Greets Everyone (EGE) policy. Team members must participate in mandatory meetings and pre-shift sessions. The schedule may include holidays, nights, weekends, and overtime as needed. Other duties as assigned.

Requirements

Demonstrates expertise in all service standards.
Clearly communicates expectations to team members.
Rigorously holds direct reports accountable for always exhibiting all service standards, ensuring data integrity, and adherence to department and Company values.
Models a passion for the Company mission, vision, and values as well as inspiring team members to do the same.
Must be an effective coach and developer of team members by using the leader coaching skills to get, guide and root for employees.
Works to improve service breakdowns to minimize or prevent impact to our guests and/or employees.
Creates onboarding training experiences for new hires to set them up for success.
Creates and update training and development tools.
Motivates the team to work toward peak performance.
Proactively identifies revenue opportunities with the spirit of Business Process Improvement.
Demonstrates analytical reasoning skills to identify and work through challenging problems and creates solutions.
Exercises creative and innovative thinking and implementation to always identify cost savings opportunities.
Trains Analysts to use department specific systems.
Develops Analyst team to manage challenging situations/programs.
Empowers Analysts to work through challenging customer/employee issues.
Documents performance as needed for both positive and corrective performance behaviors.
Collaborate with other departments and Human Resources to create a highly skilled team of employees.
Create and utilize simple, easily understood and informative data visualizations for storytelling, identifying trends & patterns, and provide data-driven recommendations.
Assists Director of Finance with Guest Service Analytics.
Supervises the financial/strategic planning team to provide analytical support to all internal operating departments.
Performs research and analysis of the competitive environment.
Assists in all areas of the annual Operating and Capital Budget, and Long-Range and new year plan preparation.
Prepare monthly financial and operational reports.
Responsible for the development and supervision of the analytical staff, which will include appraising employees’ productivity and efficiency for purposes of recommending promotions or other changes (evaluations).
Monitors and implements legal compliance matters.
Establish acceptable procedures, internal controls and assures all external and internal regulations are met.
Meets the attendance guidelines and adheres to regulatory, departmental, and company policies.
All team members will follow the Everyone Greets Everyone (EGE) policy.
Team members will participate in all mandatory meetings and pre-shift BUZZ sessions.
Meets the attendance guidelines of the job and complies with all state, federal and regulatory policies and procedures.
Must be able to work a varied schedule including holidays, nights and weekends as needed.
Must be able to work a reasonable amount of overtime when required.

Nice To Haves

Develops Analyst team to manage challenging situations/programs.
Empowers Analysts to work through challenging customer/employee issues.
Collaborate with other departments and Human Resources to create a highly skilled team of employees.

Responsibilities

Develop financial and business operating plans and capital expenditure plans consistent with the overall strategic positioning of the property.
Anticipate and react to changes in planning assumptions and revise plans as necessary.
Manage the preparation of budgets, operating reviews, and financial packages for presentation.
Understand and document goals, strategies, and critical issues that drive the success of the business.
Partner with Financial Controller to prepare annual plan balance sheet, cash flow, and income statements.
Analyze proposed events, promotions, and direct mail programs to determine financial justification, follow up with post-analysis to measure success, and make recommendations to improve based on results achieved.
Measure and monitor host and other productivity reports.
Prepare all other financial analysis of revenue, marketing, or cost programs to determine economic feasibility and advise management on recommendations.
Monitor direct report performance standards and hold employees accountable for performance.
Delegate assignments to appropriate subordinates to accomplish tasks and provide developmental potential.
Implement company policies and procedures within prescribed guidelines.
Respond to and handle employee complaints (grievances) in a timely and efficient manner.
Plan, supervise, and monitor the work of team members in assigned areas.
Initiate personnel actions including interviews, training, candidate selection, development, terminations, performance reviews, promotions, transfers, and disciplinary actions.
Demonstrate expertise in all service standards and clearly communicate expectations to team members.
Hold direct reports accountable for exhibiting all service standards, ensuring data integrity, and adherence to department and Company values.
Model a passion for the Company mission, vision, and values, and inspire team members.
Act as an effective coach and developer of team members using leader coaching skills.
Work to improve service breakdowns to minimize or prevent impact to guests and/or employees.
Create onboarding training experiences for new hires.
Create and update training and development tools.
Motivate the team to work toward peak performance.
Proactively identify revenue opportunities with the spirit of Business Process Improvement.
Demonstrate analytical reasoning skills to identify and work through challenging problems and create solutions.
Exercise creative and innovative thinking and implementation to identify cost savings opportunities.
Train Analysts to use department-specific systems.
Develop Analyst team to manage challenging situations/programs.
Empower Analysts to work through challenging customer/employee issues.
Document performance as needed for both positive and corrective performance behaviors.
Collaborate with other departments and Human Resources to create a highly skilled team of employees.
Create and utilize simple, easily understood, and informative data visualizations for storytelling, identifying trends & patterns, and provide data-driven recommendations.
Assist Director of Finance with Guest Service Analytics.
Supervise the financial/strategic planning team to provide analytical support to all internal operating departments.
Perform research and analysis of the competitive environment.
Assist in all areas of the annual Operating and Capital Budget, and Long-Range and new year plan preparation.
Prepare monthly financial and operational reports.
Oversee the development and supervision of the analytical staff, including appraising employees’ productivity and efficiency for purposes of recommending promotions or other changes (evaluations).
Monitor and implement legal compliance matters.
Establish acceptable procedures, internal controls, and assure all external and internal regulations are met.
Meet attendance guidelines and adhere to regulatory, departmental, and company policies.
Follow the Everyone Greets Everyone (EGE) policy.
Participate in all mandatory meetings and pre-shift BUZZ sessions.
Meet attendance guidelines and comply with all state, federal, and regulatory policies and procedures.
Work a varied schedule including holidays, nights, and weekends as needed.
Work a reasonable amount of overtime when required.
Perform other duties as assigned.