Planned Activity Project Manager

Siemens Healthineers

1d•Onsite

About The Position

Manages all preventative maintenance and mandatory update work in accordance with contractual obligations and due date assignments. Responds to incoming customer requests for planned activity scheduling and makes outgoing contact in order to ensure all end to end activities occur ahead of system-specific due date. Manages engagement milestones to ensure on time completion and identify actions required to keep them on track, including customer milestones such as proactive scheduling and required room availability for maintenance performance. Reacts to changing priorities and capable of engaging with customers and internal partners to reschedule planned work when required. Provides reports on progress and actions on a regular basis by researching, documenting, and presenting findings. Contacts are with a diverse multi-national audience including all 13 Invivo/Invitro Business Lines, Business Areas, External Customers, Regional Support Center, Customer Care Center, Education Services, CSML, Finance, Services Marketing, Customer Administration, Business Process Engineering (Quality) and Regulatory Affairs.

Requirements

Bachelor’s degree or equivalent experience required
Be able to demonstrate the ability to handle semi-complex to complex projects and determine the critical path to improve timely performance
Independently perform important areas of standard professional level work that typically requires processing and interpreting, more complex, less clearly defined issues
Good PC skills (MS Office software like Word, PowerPoint, Excel and Outlook)
Strong communication skills needed, both verbal and written

Nice To Haves

Knowledge of SAP and ClickSoftware strongly preferred

Responsibilities

Manages all preventative maintenance and mandatory update work in accordance with contractual obligations and due date assignments.
Responds to incoming customer requests for planned activity scheduling and makes outgoing contact in order to ensure all end to end activities occur ahead of system-specific due date.
Manages engagement milestones to ensure on time completion and identify actions required to keep them on track, including customer milestones such as proactive scheduling and required room availability for maintenance performance.
Reacts to changing priorities and capable of engaging with customers and internal partners to reschedule planned work when required.
Provides reports on progress and actions on a regular basis by researching, documenting, and presenting findings.