Plan Document Coordinator - LHB
About The Position
At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success. We're committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable. The Plan Document Coordinator is responsible for preparing booklet-certificates and/or group policies for new, amending, and renewing client benefit plans with complex, non-standard benefits and/or eligibility provisions. Order, work timely, and ensure accurate booklet certificates and/or policies are generated through the document design system.
Requirements
- High School Diploma or GED equivalent
- 2 years’ experience in the healthcare industry
- Solid understanding of benefit plan designs
- Detail oriented, organized, ability to adapt to large volume work, and strong analytical skills
- Ability to work independently, multi-task, and meet hard deadlines
- Ability to investigate and problem solve
- Ability to interact with internal and external customers
- Ability to be flexible and work well under pressure
- Proficient in MS Suite, including Word, Excel, and Outlook
- Ability to provide exemplary service to internal and external customer
Nice To Haves
- College degree or advanced education in the insurance industry (CEBS, HIAA, or LOMA)
- Experience with Adobe, Acrobat
- Understanding of benefit certificate formats and layouts, including the ability to review, interpret, and support benefit plan documentation.
- Experience supporting health insurance plans through proposal development, amendment preparation, and ongoing client support activities.
Responsibilities
- Preparing booklet-certificates and/or group policies for new, amending, and renewing client benefit plans with complex, non-standard benefits and/or eligibility provisions.
- Ordering, working timely, and ensuring accurate booklet certificates and/or policies are generated through the document design system.
Benefits
- health and wellness benefits
- 401(k) savings plan
- pension plan
- paid time off
- paid parental leave
- disability insurance
- supplemental life insurance
- employee assistance program
- paid holidays
- tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
