PLADS Assistant Underwriter I

Aflac, Incorporated•Good Springs, KY

1d•$50,000 - $65,000•Hybrid

About The Position

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac. Work Designation. Depending on your location within the continental US, this role may be hybrid or remote. If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

Requirements

Strong analytical skills
Excellent attention to detail with the ability to audit own work
Highly organized, ability to track multiple projects and processes simultaneously
Culturally sensitive and aware
Knowledge of medical terminology/conditions
Ability to interpret medical records/information
Knowledge of disability products
Knowledge of Aflac systems or the ability to become proficient on the systems required to perform job functions
Strong presentation skills; able to effectively articulate and defend processes and methodology to internal and external customers.
Ability to collaborate and communicate with a wide variety of people to build strong partnerships that achieve common goals.
Excellent interpersonal, communication, customer service, and telephone customer service skills to effectively interact with Aflac’s customers and associates
Efficiency in Excel, including ability to summarize data via formulas, lookups and Pivot Tables

Responsibilities

Gathers, analyzes, and evaluates census files, plan documentation and premium/claim data to ensure all data is accurate and identifies any issues to be researched.
Assists in the preparation of pricing proposals, renewals and reporting packages for our 1000+ customers.
Manages case assignments and due dates along with delivering an accurate outcome.
Works closely with Underwriters and other operational areas to support the overall achievement of the business plan, demonstrating knowledge in underwriting expertise, systems, procedures and processes.
Routes more complex applications to higher level Underwriters, or above/higher for evaluation; communicates underwriting decisions to field force, accounts, applicants, and/or internal departments; researches and responds to customer requests and inquiries and adverse underwriting decisions.
Provides technical underwriting support and guidance to customers and distributors, consistently providing excellent customer service.
Assists with quality reviews to help identify, assess and take action to mitigate risks to achievement of underwriting goals and objectives.
Proactively contributes to the development and improvement of technical underwriting standards, controls, practices and procedures to better meet business goals.
Performs other duties as required.

Benefits

medical coverage
dental coverage
vision coverage
prescription drug coverage
health care flexible spending
dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
401(k) plans
annual bonuses
opportunity to purchase company stock
11 paid holidays
up to 20 days PTO
state-mandated sick leave
other leaves of absence