Pipeline Client Service Manager/Project Manager

Kennedy JenksRichmond, VA
Hybrid

About The Position

Kennedy Jenks is seeking an experienced Pipeline Client Service Manager/Project Manager to join our growing water and wastewater practice. This role is ideal for a technically strong leader who enjoys balancing project delivery, client relationships, business growth, and team development. You will play a key role in advancing complex pipeline projects while helping grow our market presence and mentoring the next generation of engineers. This position offers the opportunity to lead high-impact conveyance and pipeline infrastructure projects—including water transmission, wastewater collection, rehabilitation, and pump station-related systems—while working closely with clients, internal technical teams, and stakeholders. We are looking for someone who brings both technical credibility and strategic leadership, and who values collaboration, inclusion, and building strong teams.

Requirements

  • Bachelor’s degree in Civil Engineering, Environmental Engineering or a related field; master’s degree preferred.
  • 10+ years of experience in water and wastewater infrastructure, including pipeline and conveyance project management experience.
  • Strong technical knowledge of water and wastewater pipeline systems, including design, analysis, rehabilitation, and construction support.
  • Professional Engineer (PE) license in Virginia required; ability to obtain licensure in other states as needed.
  • Collaborative leadership style with a commitment to mentoring, inclusion, and team development.
  • Experience supporting or leading business development and maintaining strong client relationships.
  • Successful in managing project budgets, schedules, and multidisciplinary teams.
  • Excellent written and verbal communication skills, with the ability to convey complex technical concepts clearly.

Nice To Haves

  • Experience with hydraulic modeling and pipeline design tools.

Responsibilities

  • Serve as Project Manager and technical leader for small to large water and wastewater pipeline projects, from planning and design through construction and closeout.
  • Contribute to internal standards, best practices, and continuous improvement in pipeline design, project delivery, and asset management approaches.
  • Lead and coordinate multidisciplinary project teams delivering conveyance infrastructure including water transmission pipelines, sanitary sewer systems, rehabilitation projects, and related facilities.
  • Oversee pipeline planning, alignment studies, hydraulic analyses, condition assessments, rehabilitation strategies, and new pipeline design in alignment with applicable codes, standards, and regulations.
  • Perform and oversee project management responsibilities including scope development, fee proposals, contract negotiation, budget and schedule management, quality control, and risk mitigation.
  • Provide construction phase services, including review of submittals, responses to RFIs, coordination with contractors, and support through commissioning and closeout.
  • Act as a trusted advisor to clients, maintaining strong relationships and delivering high-quality, responsive service.
  • Support and lead business development efforts, including client positioning, proposal development, interviews, and participation in industry conferences and stakeholder meetings.
  • Mentor, supervise, and develop junior and mid-level engineers, fostering technical growth, leadership skills, and a collaborative team culture.

Benefits

  • Medical, dental, vision, life and disability insurance
  • A health savings account
  • A 401(k)
  • Bonus programs
  • Tuition reimbursement
  • Employee ownership opportunity
  • Professional registration support
  • Business travel assistance
  • Competitive paid time off and holidays
  • An employee assistance program
  • Additional programs that support your wellbeing and professional growth
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