PIP/Med Pay Claims Associate
About The Position
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Responsible for investigating and confirming the facts of loss for advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. We are seeking detail‑oriented professionals to join our team as PIP Claims Adjuster Associates, supporting our claims in the state of Florida. This role offers the opportunity to build technical expertise while contributing to a high‑performing, results‑driven claims organization.
Requirements
- Case Management
- Claims Administration
- Claims Resolution
- Claims Review
- Communication
- Customer Service
- Detail-Oriented
- Insurance Claims Investigations
- Personal Injury Claims
- Time Management
Responsibilities
- Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
- For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims
- Recognizes and identifies body parts of a vehicle and understanding other potential property damage
- Identifies customer needs and works to meet those needs using appropriate customer service skills
- Determines subrogation or fraud potential and how to handle
- Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.)
Benefits
- Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Monthly connectivity reimbursement for eligible remote employees.
- Dedicated, private workspace free from distractions, along with appropriate desk and seating required for remote work.
- Reliable internet required, with minimum speeds of 50 MB download and 5 MB upload.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
