Ping Identity Consultant

Infosys•Raleigh, NC

3d•Onsite

About The Position

In the assigned Job Role of Infrastructure Consultant 3, your Area Of Responsibility will be as below: Develop diagnostic tools, establish monitoring protocols, and resolve complex incidents through root cause analysis while ensuring SLA adherence and creating action plans to prevent recurrence. Conduct detailed IT infrastructure evaluations and due diligence across multiple tracks, identify gaps and risks, and collaborate with stakeholders to recommend tailored enhancements and validate infrastructure details. Create scalable, secure, and high-performing IT infrastructure solutions. Optimize deployment processes, ensure environment readiness, troubleshoot issues, and contribute to creation of deployment documentation. Develop and implement robust change management protocols to minimize risks, analyze proposed changes, and ensure smooth integration of system and technology updates. Analyze and enhance system performance by implementing advanced monitoring tools, addressing capacity needs, and designing solutions to prevent bottlenecks. Implement security measures and disaster recovery strategies including risk assessments. Identify opportunities for process optimization, design and implement automation tools, and evaluate their impact to enhance efficiency and productivity. Collaborate with multi-vendor and cross-functional teams to ensure project execution and document project activities. Create specialized knowledge repositories, document methodologies, and drive learning to preserve organizational insights and enhance team efficiency. Your contribution to the team: A focus on innovation and adaptability for integrating new technologies. Proactive problem-solving to streamline complex requirements. Sector specific expertise for high quality project delivery. A strategic mindset to align technical solutions with business goals and market trends. Proficiency in deployment management, system optimization, and security compliance. Ability to lead cross-functional teams and drive automation and process improvement. Strong communication and documentation skills to foster collaboration and knowledge sharing.

Requirements

PingDirectory — hands-on installation, configuration, upgrade, and operational support
LDAP — Experience with schema design, indexing, replication, referrals, access controls, directory data modelling
Performance tuning — Experience with search optimisation, index tuning, log analysis, high-volume workload support
Directory migration — LDIF exports/imports, data cleanup, synchronization, backup/restore
TLS/SSL — Experience with certificate management, password policies, access control rules, secure bind patterns
Service account governance and IAM integration
Disaster recovery planning and execution for directory services
PingFederate, PingAccess, or PingOne — integration with PingDirectory
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
This position may require relocation and/or travel to work/project location.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply.
Infosys is unable to provide immigration sponsorship for this role now or in the future.

Nice To Haves

AWS deployment — running PingDirectory on AWS (EC2, EKS, or ECS)
AWS security services — IAM, KMS, Secrets Manager in directory context
Kubernetes and Docker — container deployment and management of directory services
Shell scripting — for directory administration automation and monitoring
Python — for operational automation of directory tasks
SCIM protocol awareness
Directory monitoring and alerting tooling

Responsibilities

Develop diagnostic tools, establish monitoring protocols, and resolve complex incidents through root cause analysis while ensuring SLA adherence and creating action plans to prevent recurrence
Conduct detailed IT infrastructure evaluations and due diligence across multiple tracks, identify gaps and risks, and collaborate with stakeholders to recommend tailored enhancements and validate infrastructure details
Create scalable, secure, and high-performing IT infrastructure solutions
Optimize deployment processes, ensure environment readiness, troubleshoot issues, and contribute to creation of deployment documentation
Develop and implement robust change management protocols to minimize risks, analyze proposed changes, and ensure smooth integration of system and technology updates
Analyze and enhance system performance by implementing advanced monitoring tools, addressing capacity needs, and designing solutions to prevent bottlenecks
Implement security measures and disaster recovery strategies including risk assessments
Identify opportunities for process optimization, design and implement automation tools, and evaluate their impact to enhance efficiency and productivity
Collaborate with multi-vendor and cross-functional teams to ensure project execution and document project activities
Create specialized knowledge repositories, document methodologies, and drive learning to preserve organizational insights and enhance team efficiency