Pickup and Delivery Driver

Krieger Ford•Columbus, OH

3d•Onsite

About The Position

Krieger Ford is hiring a Pickup & Delivery Driver to support our Ford Pickup & Delivery Program. This position is responsible for safely picking up and delivering customer vehicles while providing a professional, customer-focused experience from start to finish. The Pickup & Delivery Driver plays an important role in supporting our Service Department by helping customers receive convenient vehicle pick-up and delivery service. This role requires safe driving habits, strong communication skills, reliability, and the ability to represent Krieger Ford in a professional manner while interacting with customers and team members. This position is a great fit for someone who enjoys driving, staying active, working independently, and providing excellent customer service while supporting a respected local dealership.

Requirements

Valid driver's license with a clean driving record required.
Safe, responsible driving habits are required.
Ability to sit for extended periods of time while driving customer vehicles.
Ability to stand, walk, bend, reach, and move throughout the dealership and customer locations.
Ability to get in and out of cars, trucks, and SUVs throughout the day.
Ability to work in varying weather conditions while completing pick-ups and deliveries.
Ability to safely operate vehicles for local customer pick-up and delivery routes.
Willingness to complete a background check and drug screen.

Nice To Haves

Previous delivery driver, dealership driver, automotive driver, customer vehicle transport, shuttle driver, valet, courier, or customer service experience preferred.
Excellent customer service and communication skills.
Reliable, punctual, and able to follow schedules and instructions.
Professional appearance and positive attitude.
Ability to work independently while staying connected with the team.
Ability to drive cars, trucks, SUVs, and manual transmission vehicles comfortably.
Strong attention to detail when completing basic vehicle inspections and following customer instructions.
Ability to work well in a process-driven environment.

Responsibilities

Pick up and deliver customer vehicles safely, professionally, and on time.
Communicate professionally with customers, service advisors, managers, and dealership staff regarding pick-up and delivery details.
Complete basic vehicle inspections before and after transport, including checking for visible damage, mileage, fuel level, and general vehicle condition as needed.
Follow all traffic laws, dealership procedures, customer handling expectations, and safety guidelines at all times.
Safely operate cars, trucks, SUVs, and manual transmission vehicles when needed.
Confirm customer information, delivery location, vehicle details, appointment timing, and any special instructions before leaving the dealership.
Maintain communication with the Service Department regarding vehicle status, timing, route changes, delays, or customer concerns.
Provide a professional and positive customer experience during each pick-up and delivery interaction.
Represent Krieger Ford with a professional appearance, courteous attitude, and strong customer-first mindset.
Help ensure customer vehicles are handled with care and returned in the same condition they were received.
Assist with general service department support duties when not completing pick-ups or deliveries.
Perform all other duties as assigned.