Pickleball Pro

PickleRage•Glen Burnie, MD

12d•Onsite

About The Position

The Pickleball Pro delivers instruction at a high level and builds a personal book of business. This is a revenue-generating role: the Pro is accountable for lesson volume, client retention, and the instructional revenue they personally produce. Pros are the most visible representatives of the club on court. Every session is both instruction and the PickleRage Experience delivered in person. This position is a W-2 employee, paid an hourly rate for all hours worked plus commission on personally generated instructional revenue. This position reports to the Program Manager.

Requirements

Demonstrated ability to teach pickleball at a high level to beginner through advanced players.
Teaching certification from PPR, IPTPA, or equivalent required, or obtained within an agreed period of hire.
Competitive playing ability and a current or established rating.
Demonstrated ability to build and retain a client book. Comfort asking for the rebook and selling packages is required, not preferred.
Excellent communication skills, including oral, written, and listening.
Ability to create and maintain a positive environment through interaction with members, guests, and staff.
Availability to work club operating hours, including evenings, weekends, and select holidays, per facility and demand.
Ability to meet timekeeping, scheduling, and documentation requirements consistently.

Nice To Haves

Prior experience as a pro, coach, or instructor in pickleball, tennis, or another racquet sport preferred.
Court Reserve or comparable booking platform experience a plus.

Responsibilities

Teach private lessons, semi-private lessons, group lessons, clinics, intro-to-pickleball programs, and player-development sessions.
Assess player level accurately and place members into the appropriate programs, leagues, and open-play sessions.
Maintain and apply a consistent teaching methodology and curriculum across all instruction.
Maintain current teaching certification and pursue continuing education as required.
Own personal lesson volume. Meet or exceed the lesson volume expectations for the role each pay period.
Rebook at the point of service. Schedule the next session before the current one ends. Rebooking rate is a measured expectation.
Sell packages, not sessions. Convert single-lesson clients into multi-session packages and standing weekly slots.
Convert the floor. Identify prospects during open play, leagues, and events, and convert them into paid instruction and club programming.
Promote membership to non-member lesson clients and refer prospects to the front desk.
Maintain an active presence during open play, leagues, tournaments, round robins, mixers, and club events as scheduled.
Know members by name and playing level. Engage new and unaccompanied players and integrate them into the community.
Enforce court etiquette, rotation, and safety standards during all sessions and assigned floor time.
Report member issues, facility problems, and at-risk members to the Program Manager same day.
Manage the schedule in the system. Book, confirm, and close out every lesson in the club booking platform. Unrecorded lessons do not count toward commission.
Honor the cancellation and no-show policy. Apply club policy consistently to every client.
Attend scheduled staff meetings, training sessions, and quarterly coach meetings.
Adhere to uniform, conduct, and brand standards at all times on club property.
Support club social media by providing content from lessons, clinics, and events as requested.
Perform other duties as assigned.