Pick Up & Delivery Clerk
About The Position
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD. Old Dominion Freight Line is currently recruiting for a Pickup and Delivery Clerk to join our OD Family Culture. Our Clerk will successfully work with drivers to ensure they have necessary paperwork for their daily runs and assist the dispatchers with administrative needs.
Requirements
- High School Diploma or equivalent preferred
- 1 years of office and/or operations experience, preferably in the transportation industry
- Experience in using handheld computers/scanners
- Experience with AS400 preferred
- Excellent verbal and written communication skills
- Detail oriented
Responsibilities
- Print drivers’ manifest and provide any hazardous materials of lading to the appropriate personnel
- Scan bills of lading and driver receipts into system for billers to access
- Handle and process checks, CODs or cash as needed and store money safely
- Verify delivery receipts and signatures
- Verify and records any cash or check payments
- Enter exception Drivers Receipt process on any pro numbers manually
- Assist operations by monitoring and following up on various reports, such as EDI, spot trailer, spotted shipment report, etc.
- Assist in some OS&D functions including free astray and undelivered freight reports and exceptions
- Answer phones promptly, set appointments and trace shipments
- Provide exceptional customer service to internal and external customers
Benefits
- Great Health Benefits including a Zero premium medical plan for employee only coverage
- Vision & Dental
- Short Term & Long Term Disability
- Flex Spending Accounts
- 401k Retirement plan with company match and additional company annual discretionary match opportunity
- Life Insurance
- Wellness Program
- 12 Days Paid Time Off
- 9 Paid Holidays including a birthday holiday
- Tuition Reimbursement for Drivers and Technicians
- Training and growth opportunities to build a career
- Ability to advance through our promote from within philosophy
- National Career Opportunities Available at our 260+ service centers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
