Physician Services Scheduler

Optimal Care•Grand Rapids, MI

7h•$14 - $17•Onsite

About The Position

Optimal Care is a clinician owned and operated company dedicated to providing Physician Services, Home Health, and Hospice Care in the Midwest. The company fosters an environment where employees can achieve their highest potential while maintaining a personalized focus on patients and families. Their integrated care delivery model leverages technology, innovation, and best practices to deliver value-based outcomes by managing chronic disease processes, rehabilitation, and end-of-life care. Optimal Care's mission is to Serve Together, Provide Value, and Deliver Exceptional Quality Care, committing to being an exceptional workplace where employee expertise, passion, and commitment to quality care can thrive.

Requirements

High school diploma or GED
Previous office experience
Excellent verbal and written communication skills
Ability to read maps with a general knowledge of the demographic area

Nice To Haves

Scheduling experience

Responsibilities

Contact patients via phone to make provider appointments and ensure patients accept the date and time of visit
Contacts senior living communities / assisted living facilities where patients reside to make and confirm appointments
Handle all calls concerning patient appointments and scheduling changes from the patient and/or provider
Perform accurate data entry when adding patient information into electronic medical records
Perform all necessary updating of data in database regarding demographic and service location information
Ensure new patients are scheduled and that follow-up appointments are rescheduled appropriately
Schedule all annual wellness visits within the allotted time dictated by the payor source
Ensure most efficient schedules are created to assist providers in meeting productivity requirements