Physician Relations Manager

Cardinal Health•San Diego, CA

3d•$90,600 - $116,460•Hybrid

About The Position

Direct Sales is responsible for driving sales and services to new and/or existing customers through face-to-face or telephone contact to meet individual and organizational sales objectives. Physician Relations Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. Territory includes the Southern and Eastern parts of San Diego. Relocation is not being offered currently. Analyzing physician referral patterns to develop customer-level strategic plans, the Physician Relations Manager will identify opportunities and utilize market intelligence to increase volume with existing referrers and develop new referral channels for market growth. As you work closely with the Operations, Sales, and Marketing teams to drive sales and achieve revenue targets, you’ll own and execute the following core tasks, building lasting and impactful relationships with customers:

Requirements

Strong communication skills
3+ years of successful healthcare sales/physician engagement/relations (or service-based sales), preferably in oncology, imaging or urology, preferred
Previous experience prospecting, managing territory/routing, analyzing performance, and communicating value to customers
Self-motivated with demonstrated success/meeting sales targets in customer growth and retention with a winning “hunter” mentality
Exceptional communication/presentation and interpersonal skills, with proven ability to interface at all levels expressing complex messages, and selling services through written and verbal communication to a variety of practice stakeholders (including physicians and administrative staff)
Deep understanding of the healthcare market, including physician relationships applying a strategic and creative mindset with problem-solving capabilities
Coachable with the ability to organize necessary resources, including people, tools, and time to meet deadlines and achieve desired results
Exceptional knowledge of the healthcare industry and competitive landscape with the ability to learn, analyze, understand, and convey complex information
Proficient with Microsoft Office and CRM tools

Nice To Haves

Bachelor's degree in related field, or equivalent work experience, preferred
4-8 years of experience, preferred

Responsibilities

Develop deep product, service, and competitor knowledge, and understanding of local and regional market trends
Positively represent, develop, and maintain strong relationships with physicians and other healthcare professionals to drive referrals
Meet and exceed sales quotas by educating prospects on the benefits of our services, utilizing effective sales strategies and tactics to exceed growth targets
Assess strategic partnership opportunities while continuously adapting strategies and tactics to ensure optimal win/win outcomes
Uncover, monitor, and analyze market trends, competitive activity/intel, and customer needs and feedback, including but not limited to conducting real-world market research
Build a robust customer base by leveraging and utilizing the necessary tools and resources for customers/clinicians to facilitate SSG
Assist the marketing team with social media content, including Facebook, etc.
Develop and execute outreach programs designed to engage and support customer relationships and brand awareness
Partner and collaborate with JV partners, KOLs, and customers
Understand disease indication trends and implementations with targeted outreach initiatives such as disease-specific campaigns, facilitating lunch and learns, dinner programs, CMEs, health fairs, tumor boards, grand rounds and other events that promote brand awareness/education