Physician Relations Liaison and Community Manager

Spring Fertility•Garden City, NY

32d•$80,000 - $100,000

About The Position

We’re a passionate, dedicated team of leading physicians and scientists who came from some of the best research hospitals and fertility centers around the world to become the fastest growing fertility group in the country. We offer the most patient-centric, individualized, flexible and compassionate care. Our mission is to partner with our patients to help them achieve their goals, whatever those may be. We believe everyone deserves a family if they want one, and our team is dedicated to guiding our patients on their unique journeys! Why should you join our team? We are a mission-driven organization that is looking for high performers, movers, shakers and innovators! We are working hard to create a first-class fertility practice, but we know how to have fun too! We are growing quickly and care deeply about the development of our team, both professionally and personally. We value optimism, compassion and teamwork, and above all, are united by our shared commitment to put patients first. Role Summary The Physician Relations Liaison and Community Manager is responsible for implementing initiatives designed to facilitate the development of relationships between Spring Fertility physicians and referring physicians, medical practice groups, supplementary wellness providers, and community partners in order to increase referral volume. We are looking for a get-it-done person with excellent interpersonal skills and a keen attention to detail. This person is a creative but metrics-driven individual with an understanding of relationship building and event management best practices. The primary responsibility is establishing and maintaining positive, effective relationships and ongoing communications with physicians and medical practice groups. Day-to-day duties include:

Requirements

Bachelor's Degree
Minimum of three years healthcare or sales experience; previous sales experience working with physicians preferred
Experience working within Salesforce or other CRM platforms a plus
A valid driver’s license, active insurance, and a clean driving record are required due to the territory and field-based nature of this position
This is a full time exempt position that requires travel within the region and contribution to company events outside of business hours

Responsibilities

Physician outreach and relationship development
Positioning Spring as a leader in fertility care
Introducing new Spring physicians to the market
Make regular contact (via in-person meetings, telephone, email or other channels) with existing network of referring physicians, office managers, community grand rounds coordinators and other staff to build relationships necessary to drive referral patient volume
Develop and foster new relationships with prospective accounts
Report weekly on referral volume by channel, tracking activity and effectiveness of outreach
Coordinate patient- and prospective patient-facing events to drive brand awareness, including but not limited to in-house informational sessions, community events, events/conferences, etc.
Maintain outreach schedule for Spring Fertility physicians in the community
Work closely with Marketing to develop collateral to support outreach