Physician Relations Liaison and Community Manager

Spring Fertility•Garden City, NY

8d•$80,000 - $100,000

About The Position

Who is Spring Fertility? We are a passionate, dedicated team of leading physicians and scientists who have trained at some of the world’s top research hospitals and fertility centers. Together, we are building the fastest-growing fertility group in the country, grounded in clinical excellence and innovation. We deliver deeply patient-centric, individualized, and compassionate care, recognizing that every journey is unique. Our mission is to partner with patients to help them achieve their goals, whatever those may be. We believe everyone deserves the opportunity to build a family if they choose, and our team is committed to guiding and supporting patients every step of the way. Why should you join our team? We are a mission-driven organization seeking motivated, high-performing professionals who are eager to innovate and make an impact. As we build a first-class fertility practice, we balance excellence with a culture that values collaboration, positivity, and enjoyment in the work we do. We are growing rapidly and are deeply committed to the professional and personal development of our team. Guided by optimism, compassion, and teamwork, we are united by a shared dedication to putting patients first. Role Summary The Physician Relations Liaison and Community Manager is responsible for implementing initiatives designed to facilitate the development of relationships between Spring Fertility physicians and referring physicians, medical practice groups, supplementary wellness providers, and community partners in order to increase referral volume. We are looking for a get-it-done person with excellent interpersonal skills and a keen attention to detail. This person is a creative but metrics-driven individual with an understanding of relationship building and event management best practices. The primary responsibility is establishing and maintaining positive, effective relationships and ongoing communications with physicians and medical practice groups.

Requirements

Bachelor's Degree
Minimum of three years healthcare or sales experience; previous sales experience working with physicians preferred
A valid driver’s license, active insurance, and a clean driving record are required due to the territory and field-based nature of this position

Nice To Haves

Experience working within Salesforce or other CRM platforms a plus

Responsibilities

Physician outreach and relationship development
Positioning Spring as a leader in fertility care
Introducing new Spring physicians to the market
Make regular contact (via in-person meetings, telephone, email or other channels) with existing network of referring physicians, office managers, community grand rounds coordinators and other staff to build relationships necessary to drive referral patient volume
Develop and foster new relationships with prospective accounts
Report weekly on referral volume by channel, tracking activity and effectiveness of outreach
Coordinate patient- and prospective patient-facing events to drive brand awareness, including but not limited to in-house informational sessions, community events, events/conferences, etc.
Maintain outreach schedule for Spring Fertility physicians in the community
Work closely with Marketing to develop collateral to support outreach