Inova Children's Cardiology - Physician Practice Team Lead

Inova • Fairfax, VA

12d • $26 - $42 • Onsite

About The Position

Inova Children's Cardiology - Physician Practice Team Lead position is a full-time role on the day shift, Monday through Friday, during business hours. The role assists leadership in promoting effective and efficient clinic operations, collaborating with directors and managers to establish standards, and coordinating coverage and workflow for smooth practice operations. The Team Lead is responsible for front office administrative processes and procedures, and collaborates on regulatory compliance, including staff credentialing, Medicare, and payor regulations. Participation in the practice's Revenue Cycle management processes is also a key aspect of this role.

Requirements

• Three years of experience in a physician practice setting.
• Associate degree or an additional two years of experience.

Nice To Haves

• Outpatient experience in an ambulatory setting
• Cardiology experience preferred
• Prior Supervisory experience
• Leadership Abilities
• Ability to supervise a busy office
• Bilingual - Spanish

Responsibilities

• Leads practice staff in a professional and competent manner, motivating and mentoring staff to promote efficiency, enhance morale, retain competent staff, and provide a positive working environment.
• Screens and conducts initial staff interviews per management guidelines.
• Provides effective communication linkages through telecommunications and/or internet-based technologies to ensure patient access, service, and operational coordination.
• Completes assignments and projects within deadlines and with minimal supervision, displaying attention to detail, using reasoning skills, and demonstrating an organized approach to produce quality work.
• Partners with related departments such as Physician Billing, Patient Financial Services, and Medical Records to identify opportunities for financial improvement.
• Optimizes operations by assessing and managing the practice infrastructure per Imaging (IMG) and practice guidelines in collaboration and per the direction of IMG leadership.
• Provides new team members with process orientation and software training.
• Tracks and monitors team member time/attendance and approves time sheets.
• Monitors patient volumes, patient access, and level of patient services to ensure patient satisfaction.
• Collaborates and supports the processing of regulatory compliance to include credentialing of professional/licensed staff, compliance with Medicare regulations, and all payor regulations.
• Ensures compliance with government and contract regulations and completes all necessary compliance training annually.
• Enforces safeguards against fraud and abuse and obtains and maintains records of credentials for professional/licensed staff.
• Oversees and monitors the performance of front-end Revenue Cycle functions (i.e. insurance verification, registration, co-pay collection, and charge entry) to ensure compliance with sound accounting practices.
• Participates in strategic planning, cost reduction, and revenue enhancement activities.
• Organizes clinic operations to maximize efficiency and effectiveness, minimizing/managing patient wait times while monitoring physician productivity levels.
• Demonstrates appropriate troubleshooting/problem resolution skills related to practice processes and workflow.
• Ensures that offices are appropriately staffed by working in conjunction with the Director of Outpatient Practice and/or Physician Practice Manager or other designated leader in the areas of recruitment, hiring, orientation, discipline, and evaluation of all office staff.
• Oversees and assists team members in assigned functional area, which may include but not limited to, ensuring team is meeting key deliverables and quality standards, addressing and resolving challenges, managing and tracking performance, and assisting in time management and scheduling; escalates issues to senior leaders as needed.
• May perform additional duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Robust team member wellness program
• Inova matches the first 5% of eligible contributions for retirement
• Up to $5,250 per year in education assistance
• Up to $10,000 for student loans
• 25 mental health coaching or therapy sessions per person, per year, at no cost for team members, their spouses/partners, and their children
• Paid time off
• Paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree