Physician Office Receptionist
About The Position
The Physician Office Receptionist must be able to demonstrate communication skills to customers and patients of all ages. The Receptionist is responsible for answering the phone, directing calls to the proper areas and scheduling patients for appointments efficiently according to provider schedule. Must have knowledge and skills necessary to provide service to customers of all ages by demonstrating the following: welcomes patient and visitors by greeting them with a smile, in person and on the telephone. The receptionist will accurately register patients in the practice management system and update demographic information as needed. In addition, the receptionist will ensure availability of treatment information by scanning/filing and retrieving patient medical records as needed.
Requirements
- Excellent phone communication skills
- Ability to multitask
Nice To Haves
- High school graduate preferred
- At least one (1) year experience as secretary or Administrative Assistant in a healthcare setting preferred
- Experience with Microsoft Word, Excel, and Outlook preferred
Responsibilities
- Answering the phone
- Directing calls to the proper areas
- Scheduling patients for appointments efficiently according to provider schedule
- Welcoming patients and visitors by greeting them with a smile, in person and on the telephone
- Accurately registering patients in the practice management system
- Updating demographic information as needed
- Ensuring availability of treatment information by scanning/filing and retrieving patient medical records as needed
Benefits
- Medical, dental, and vision coverage options
- Free internal prescription program
- Employer contributions to premiums
- 457(b) plan with employer matching
- 401(a) plan for employer contributions
- Vacation days: 12 to 27 days per year based on years of service
- Sick days: 12 days per year accruing to a maximum of 65 days
- 6 observed paid holidays
- Flexible work schedules
- Employer-provided life insurance with optional additional coverage available at the employee's expense
- Short-term and long-term disability insurance
- Employee assistance programs (EAP)
- Health Savings Accounts
- Flexible Spending Accounts
- Professional development opportunities
- Scholarship and Tuition reimbursement
- Wellness programs
- Volunteer opportunities
- Productivity, retention, and referral bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
