About The Position

Capital Health is seeking a Physician Office Manager for Comprehensive Sleep Associates in Hamilton, NJ. This full-time, day shift position involves working directly with providers to optimize scheduling, coordinate resources, manage office inventory, and oversee staff. The role requires making recommendations for practice growth, approving expenditures, and ensuring efficient operations. The manager will be responsible for interviewing, hiring, appraising performance, and resolving employee and patient issues in accordance with organizational policies. This role also involves completing statistical reports, attending meetings, coordinating practice management participation, and focusing on patient satisfaction to increase volume. The position requires ensuring adherence to DNV-GL standards and coding requirements, interacting with insurance companies, participating in the budgeting process, and managing accounts payable. For those in MFM, bi-weekly case conferences will be arranged.

Requirements

  • High school diploma or GED.
  • One year of experience in a healthcare office setting with supervisory duties.
  • Excellent organizational, interpersonal, conflict resolution, and verbal and written communication skills.
  • Solid knowledge of and ability to use electronic health records, scheduling, charging and billing systems.
  • Intermediate to advanced computer skills.
  • Proficient with Microsoft Word and Excel.
  • Ability to effectively manage multiple locations.
  • Ability to respond efficiently and effectively within the realm of several fast-paced environments.

Nice To Haves

  • Bachelor's degree in business.
  • Knowledge of insurance (ICD-9/10 coding, CMS regulations, state/federal regulations, CLIA, DOH, OSHA regulations).

Responsibilities

  • Implement provider scheduling to ensure maximum productivity.
  • Coordinate scheduling of resources including exam rooms and equipment.
  • Schedule staff to ensure adequate coverage, potentially requiring cross-coverage between locations.
  • Make recommendations to enhance growth and volume of practices.
  • Approve all expenditures.
  • Manage office inventory of adequate supplies and equipment.
  • Ensure supplies and set up for efficient nighttime services are carried out.
  • Interview and hire for various locations, adhering to salary budget.
  • Appraise performance, reward and discipline employees.
  • Address complaints and resolve problems.
  • Carry out management responsibilities in accordance with the organization's policies and applicable laws.
  • Complete timely and accurate statistical reports (e.g., monthly referrals, provider hours and vacation, monthly financial information).
  • Attend CH meetings as assigned.
  • Coordinate practice management participation in provider meetings and conduct staff meetings with documented minutes.
  • Focus on patient satisfaction goals to increase volume.
  • Ensure performance reviews, in-service education, and employee compliance issues are addressed.
  • Operate in a fiscally responsible manner to achieve operational efficiency and adhere to policies.
  • Ensure physicians and staff adhere to DNV-GL standards and coding requirements.
  • Interact with insurance and managed care companies and central billing office regarding billing and referrals.
  • Research feasibility of accepting new plans and complete applications.
  • Participate in the budgeting process and make recommendations for equipment needs.
  • Monitor budget compliance and take action to avoid variances.
  • Manage office accounts payable activities.
  • Arrange and facilitate bi-weekly case conferences (if working in MFM).

Benefits

  • Medical Plan
  • Prescription drug coverage & In-House Employee Pharmacy
  • Dental Plan
  • Vision Plan
  • Flexible Spending Account (FSA) - Healthcare
  • FSA - Dependent Care
  • Retirement Savings and Investment Plan
  • Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
  • Disability Benefits – Long Term Disability (LTD)
  • Disability Benefits – Short Term Disability (STD)
  • Employee Assistance Program
  • Commuter Transit
  • Commuter Parking
  • Supplemental Life Insurance - Voluntary Life
  • Spouse - Voluntary Life
  • Employee - Voluntary Life
  • Child Voluntary Legal Services
  • Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
  • Voluntary Identity Theft Insurance
  • Voluntary Pet Insurance
  • Paid Time-Off Program
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