Physician Lifecycle Manager

Phelps Health

11d•Onsite

About The Position

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri. No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family. General Summary The Manager, Physician Lifecycle is responsible for overseeing the end-to-end experience of physicians at Phelps Health—from recruitment support and onboarding through engagement, retention, and offboarding. This role ensures a seamless, compliant, and high-quality physician journey by coordinating across departments, improving processes, and using data to enhance satisfaction and retention. It serves as a key operational leader and liaison between physicians, leadership, and administrative teams.

Requirements

Bachelor's Degree in Human Resources, Business Administration, or related field required.
Minimum of 4 years of experience in physician onboarding, retention, or related field required
At least 2 years in physician recruitment, physician relations, or healthcare operations required
Valid driver’s license
Ability to manage multiple priorities in a fast-paced environment.
Strong attention to detail, organizational skills, and communication abilities required.

Nice To Haves

Masters Degree of Arts Degree (AA) in Business Administration, or related area of study.
Experience supporting physician transitions or offboarding preferred
SHRM-CP, SHRM-SCP, or PHR/SPHR preferred

Responsibilities

Coordinate all aspects of physician onboarding, including interviews, travel, orientation, and readiness of workspace, equipment, and system access
Manage onboarding-related financial processes such as reimbursements, sign-on bonuses, relocation, and stipends
Partner with internal teams to ensure completion of licensing, credentialing, DEA registration, and malpractice coverage
Serve as the primary point of contact for physicians from pre-hire through onboarding, providing guidance and resolving issues
Develop, implement, and continuously improve onboarding programs aligned with organizational values
Track, analyze, and report on onboarding, engagement, retention, and offboarding metrics to identify trends and opportunities
Collaborate with leadership to develop and execute physician retention and engagement strategies
Lead and coordinate physician offboarding processes, ensuring compliant and seamless transitions of responsibilities and coverage
Analyze exit interviews data and synthesize insights to inform organizational improvements
Drive standardization, process improvement, and cross-functional alignment across the physician lifecycle