Physician Liaison

Gastro Health • Alley, MO

2d

About The Position

Gastro Health is seeking a Full-Time Physician Liason to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings – Monday thru Friday
Paid holidays and paid time off
Rapidly-growing team with opportunities for advancement
Competitive compensation
Benefits package

Requirements

• Bachelor’s degree in healthcare administration, business, or related field (preferred)
• 3+ years of experience in physician liaison, GI practice management, healthcare operations, or provider relations
• Proficiency with CRM systems, EMR navigation (view-only), and Microsoft Office

Responsibilities

• Build and sustain long-term relationships with primary care providers, APPs, and specialty referrers
• Serve as the primary point of contact for referring offices regarding GI services, providers, and access
• Conduct regular in-person and virtual office visits focused on listening, education, and issue resolution
• Clearly communicate GI provider expertise, subspecialty focus (e.g., IBD, hepatology, advanced endoscopy), and referral pathways
• Identify and resolve barriers to GI access, including appointment availability, procedure scheduling, prior authorizations, and prep coordination
• Advocate internally to ensure timely office visits, procedures, and follow-up care
• Facilitate smooth coordination between referring offices, GI clinics, endoscopy centers, and hospital partners
• Ensure referring providers receive timely consultation notes, procedure reports, pathology results, and follow-up plans
• Act as a problem-solver when referring providers experience service issues
• Escalate concerns appropriately and follow through to resolution
• Identify recurring pain points and collaborate with leadership to improve workflows and patient experience
• Support consistent, reliable communication standards across the GI practice
• Support growth through service excellence, responsiveness, and relationship trust
• Assist with onboarding and integration of new GI physicians and APPs
• Promote new services, technologies, locations, or expanded access in a consultative, educational manner
• Coordinate providers meet-and-greets, educational lunches, and GI-focused updates for referring offices
• Track referring provider interactions, feedback, and issues in CRM or referral tracking systems
• Monitor access metrics such as time-to-appointment and procedure turnaround
• Share insights and trends with leadership to support continuous improvement
• Maintain compliance with HIPAA, Stark Law, and Anti-Kickback regulations at all times

Benefits

• Medical
• Dental
• Vision
• Spending Accounts
• Life / AD&D
• Disability
• Accident
• Critical Illness
• Hospital Indemnity
• Legal
• Identity Theft
• Pet
• 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
• Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
• Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level