Physician Billing Coordinator II - Orthopedics Coastal (Torrance)

Cedars-Sinai Medical Center•Torrance, CA

11d•Onsite

About The Position

The Physician Billing Coordinator II performs all duties related to registration and the gathering of insurance and eligibility information. This role involves editing charge encounters in Epic for accuracy, evaluating accounts for necessary write-offs or corrections, and verifying insurance according to defined parameters. The coordinator ensures appropriate documentation is received before patient appointments, communicates with patients regarding their financial status and options if eligibility is unconfirmed, and follows policies for third-party sponsorship. They are responsible for accurate and timely account registration prior to patient encounters, entering complete documentation in IDX notes, and adhering to policies such as the discount policy and Medi-Cal and charity applications. The role also includes receiving patient payments, reconciling cash receipts, meeting efficiency goals, and escalating issues to the Supervisor. Additionally, the coordinator collaborates with other billing coordinators and front office staff to resolve issues and develop resolution plans, handles correspondence and files confidentially, and supports the organization's core values and procedures. Regular meetings with the Supervisor are expected.

Requirements

Two (2) years experience in a surgical office setting preferred.

Nice To Haves

High school diploma/GED preferred.

Responsibilities

Edits in Epic the charge encounters when needed to ensure accuracy of information for accurate billing.
Evaluates accounts to determine any write-offs or corrections required, including duplicate charges.
Verifies all insurance according to defined parameters.
Ensures that appropriate documentation has been received prior to patient’s appointment date.
Appropriately communicates with patient to determine financial status.
Discusses options with patient if insurance eligibility is not confirmed prior to appointment date.
Follows policies and procedures in looking for third party sponsorship.
Enters complete and appropriate documentation in IDX notes.
Follows all applicable rules and policies, such as the discount policy and Medi-Cal and charity applications.
Registers accounts timely and accurately.
Ensures that registration occurs prior to patient encounter.
Ensures that all information is complete, and required fields entered.
Reviews patient’s account to understand current financial status and balance.
Communicates appropriately and professionally to patients.
Receives monies owed from patient.
Reconciles cash receipts to cash log.
Meets existing efficiency goals.
Elevates issues, as appropriate, to the Supervisor.
Participates in the development of unit policies and procedures.
Handles in a professional and confidential manner all correspondence, documentation, and files.
Supports CSMNS core values, policies, and procedures.
Meets weekly with Supervisor.
Works with other PBCs and front office staff to resolve specific issues impacting unit and develop resolution plans.
Answers telephones, patient inquiries, and responds appropriately and timely to written correspondence.