About The Position

At Concentra, the Physician Assistant or Nurse Practitioner is a vital member of the patient care team, providing care intended to improve the health of America's workforce. The role is subject to medical protocols established by the Association and Concentra’s Chief Medical Officer and, in cooperation with other physicians assigned to a clinic or Center, provides primary medical direction and coordination of professional medical care within the occupational health program. The job requires discretion and secure management of confidential and critical information. Duties and responsibilities may change at any time, with or without notice.

Requirements

  • Master of Science in Physician Assistant Studies from an accredited Physician Assistant program.
  • Passed the Physician Assistant National Certifying Examination (PANCE).
  • Current physician assistant license in the state of employment, in accordance with state practice laws, maintained throughout employment.
  • Customarily, at least one year of demonstrated experience in occupational medicine, urgent care, or an emergency setting.
  • Ability to make decisions and solve problems using logic to identify key facts, explore alternatives, and propose quality solutions.
  • Outstanding customer service skills and the ability to interact with people tactfully and professionally.
  • Ability to handle sensitive and confidential information, including HIPAA and PHI, in accordance with applicable laws and company policies.
  • Demonstrated knowledge of state-specific occupational medicine requirements.
  • Demonstrated working knowledge of clinical operations.
  • Knowledge of laws and regulations governing rehabilitation services.
  • Knowledge of workers’ compensation, clinical procedures, and processes involved in delivering quality care.
  • Demonstrated excellent communication skills.
  • Willingness to participate in Continuing Medical Education.
  • Concentra Core Competencies: Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.

Responsibilities

  • Examine patients and compile medical data, including health histories and examination results.
  • Administer or order diagnostic tests, including X-rays, electrocardiograms, and laboratory tests.
  • Interpret diagnostic test results and identify deviations from normal.
  • Perform therapeutic procedures, such as injections, immunizations, suturing, wound care, and infection management.
  • Instruct and counsel patients about prescribed therapeutic regimens and health maintenance.
  • Develop and implement patient management plans, record progress notes, and help provide continuity of care.
  • Assist in developing, implementing, and revising policies affecting medical practice judgment and the quality of occupational health care.
  • Assist in developing and presenting educational and instructional programs.
  • Provide excellent customer service to patients, clients, and peers while incorporating Orange Book values.
  • Exceed customer and patient expectations as measured by NPER, NPS, and TATs.
  • Ensure accuracy in completing and executing tasks and performing quality assurance checks.
  • Ensure documentation of results and paperwork is accurate, concise, timely, and complete.
  • Provide a compassionate, warm patient experience regardless of patient volume.
  • Manage time, prioritize, and multitask in a busy environment.
  • Adapt to changing business needs, including scheduling and working additional or different hours or shifts when appropriate.
  • Consistently deliver quality care in a busy clinical environment.
  • Assist in other areas as needed to help ensure an excellent patient experience.
  • Seek opportunities for additional clinical training and self-development.
  • Communicate effectively with patients, clients, supervisors, and peers while incorporating Orange Book values.
  • Listen to and understand internal and external client needs and respond to them.
  • Contribute to overall Center operations, demonstrate personal excellence, and hold self and others accountable, assisting colleagues to achieve results.

Benefits

  • 401(k) retirement plan with employer match
  • Colleague Referral Bonus Program
  • Employee discounts
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