About The Position

At Concentra, this clinician is a member of the patient care team and provides care intended to improve the health of America's workforce. Subject to medical protocols established by the Association and Concentra's Chief Medical Officer, and in cooperation with physicians assigned to a clinic or Center, the clinician provides primary medical direction and coordinates professional medical care within the occupational health program. The role includes examining patients, ordering or administering diagnostic tests, interpreting results, performing therapeutic procedures, counseling patients, and developing and documenting patient management plans. The clinician also supports occupational health policies and educational programs, delivers high-quality and compassionate patient service, and contributes to effective clinic operations. Duties and responsibilities may change at any time with or without notice. The position is PRN. Compensation is listed at $60.34 to $88.73 per hour, depending on job-related factors permitted by applicable law, including experience, work location, and seniority.

Requirements

  • Bachelor's degree in a related health field from an accredited college or university.
  • Master of Science in Physician Assistant Studies from an accredited Physician Assistant program.
  • Passed the Physician Assistant National Certifying Examination (PANCE).
  • Current physician assistant license in the state of employment, in accordance with state laws of practice; maintain that license throughout employment.
  • Customarily at least one year of demonstrated experience in occupational medicine, urgent care, or an emergency setting.
  • Ability to make decisions and solve problems using logic to identify key facts, explore alternatives, and propose quality solutions.
  • Outstanding customer service skills and ability to interact with people tactfully and professionally.
  • Ability to properly handle sensitive and confidential information, including HIPAA and PHI, in accordance with federal and state laws and company policies.
  • Demonstrated knowledge of state-specific occupational medicine requirements.
  • Working knowledge of clinical operations.
  • Knowledge of laws and regulations governing rehabilitation services.
  • Knowledge of workers' compensation, clinical procedures, and processes involved in delivering quality care.
  • Excellent communication skills.
  • Willingness to participate in Continuing Medical Education.
  • Competencies in service mentality, attention to detail, sense of urgency, initiative, and flexibility.

Responsibilities

  • Examine patients and compile medical data, including health histories and examination results.
  • Administer or order diagnostic tests, including x-rays, electrocardiograms, and laboratory tests.
  • Interpret diagnostic test results and identify deviations from normal.
  • Perform therapeutic procedures such as injections, immunizations, suturing, wound care, and infection management.
  • Instruct and counsel patients on prescribed therapeutic regimens and health maintenance.
  • Develop and implement patient management plans, record progress notes, and assist with continuity of care.
  • Assist in developing, implementing, and revising policies affecting medical practice judgment and the quality of occupational health care.
  • Assist in developing and presenting educational and instructional programs.
  • Provide excellent customer service to patients, clients, and peers, incorporating Concentra's Orange Book values.
  • Meet customer and patient expectations as measured by NPER, NPS, and TATs.
  • Complete tasks accurately and perform quality assurance checks; ensure documentation and paperwork are accurate, concise, timely, and complete.
  • Provide a compassionate and warm patient experience regardless of patient volume.
  • Manage time, prioritize, and multitask in a busy environment; adapt to changing business needs, including scheduling and working additional or different hours or shifts when appropriate.
  • Deliver quality care in a busy clinical environment and assist in other areas as needed to support an excellent patient experience.
  • Seek additional clinical training and self-development to consistently provide quality care.
  • Communicate effectively with patients, clients, supervisors, and peers; listen to and address internal and external client needs.
  • Contribute to overall Center operations, hold self and others accountable, and assist colleagues to achieve results.
  • Maintain discretion and secure management of confidential and critical information.
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