Physical Therapy Technician

Makovicka Physical Therapy • Omaha, NE

43d • Onsite

About The Position

The Makovicka Physical Therapy Team strives to provide an atmosphere where we can focus on outstanding service through employee engagement and organizational growth, and to create a welcoming and friendly environment for all we have contact with. Great team members are ones who fit our culture and values, working alongside the physical therapists and assisting the patients. We strive to provide a friendly and encouraging environment for our patients and you play a key role. Your primary focus on the team is to assist the clinicians in their day to day work. You will also be anticipating clinic needs such as maintaining cleanliness and ensuring equipment is in working order and ready for use. You will be directly relating to patients to ensure they are comfortable and feel welcome. In addition, this position will be required to fill in at the front desk to answer phones, enter patient information, scribe, and schedule. You will be maintaining a high level of intensity through out your day working with the clinical staff. You will be greeting patients and working side by side with them as directed by the therapist. You will prepare and gather equipment to facilitate quick and efficient transitions for patients.

Requirements

• Excellent customer service skills and the ability to be welcoming and to put people at ease.
• Ability to stand, stoop, and move throughout the clinic for your entire assigned shift.
• High level of proficiency with computers and Microsoft programs.
• Ability to multi-task and anticipate the needs of patients and clinical staff.
• Initiative to seek out tasks that need to be done in order to maintain cleanliness and efficiency.
• Interest in helping people make progress toward their health goals.
• High school diploma is preferred.
• Satisfactory completion of on the job training.
• Requires frequent walking throughout clinic.
• Requires sitting at a workstation/desk.
• Requires standing.
• Work may include occasional pushing and/or pulling, lifting, and carrying objects weighing up to 30 lbs.
• Work requires finger dexterity and eye hand coordination to operate computer keyboard and clinic equipment.
• Ability to work at a fast pace and to prioritize multiple assignments/projects and respond to numerous requests.
• Ability to resolve conflict amongst staff and to work collaboratively with clinic director, physicians, other members of the staff.
• Ability to concentrate and focus on projects.
• Possess creative systems thinking to ensure operational efficiency.
• Ability to problem solve and make decisions.
• Self control and stress tolerance in dealing with multiple requests and conflicting demands from multiple customers.
• Needs minimal sustained direction in assessing needs, directing clinic flow and carrying out clinic responsibilities.
• Self starting and self motivating.
• Limited or no potential for exposure to blood borne pathogens.
• Proper grooming and dress reflect respect for our customers.
• Manners and expression convey our concern for and willingness to support our customers.
• Take pride in your work and the clinic that you are assigned to.
• Do your part to maintain an uncluttered and litter free workplace.
• Commitment to co-workers and respect for teammates.
• Listening attentively to customers in order to fully understand their needs.
• Close attention should be given to both verbal and nonverbal messages.
• Deliver messages to customers with courtesy, clarity, and care.
• Speak in terms customers can easily understand.
• Protect customers’ right to privacy and modesty by creating and maintaining a secure and trusting environment.
• Treat all information as confidential.
• Provide prompt service, always keeping customers informed of delays and making them comfortable while they wait.
• Safety is the responsibility of all employees.

Nice To Haves

• Receiving experience in the physical therapy field.
• Ideal role for someone with an interest in furthering their knowledge and experience in physical therapy.

Responsibilities

• Assist clinicians in their day-to-day work.
• Anticipate clinic needs such as maintaining cleanliness and ensuring equipment is in working order.
• Directly relate to patients to ensure they are comfortable and feel welcome.
• Fill in at the front desk to answer phones, enter patient information, scribe, and schedule.
• Greet patients and work side-by-side with them as directed by the therapist.
• Prepare and gather equipment to facilitate quick and efficient transitions for patients.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED