Physical Therapy Program Manager, Pediatrics

St. Luke's University Health Network • Bethlehem, PA

1d • Onsite

About The Position

The Program Manager is responsible for directing the therapy services of their specialty by developing strategic objectives, providing services and directing staff. This role involves reviewing overall clinical performance, conducting needs assessments, planning and organizing clinical oversight, and ensuring compliance with standards and regulatory requirements. The Program Manager collaborates to enhance clinical treatment, consults on daily workflows to optimize the patient experience, and develops short and long-term goals for the program. They are also responsible for adjusting staffing to maximize productivity, recommending new equipment or services, and collaborating with management to set up new workspaces. This position implements policies, procedures, and best practices, and performs clinical functions including evaluating and treating patients. Additionally, the role coordinates continuing education for staff, maintains confidentiality, and complies with network policies regarding safety, service excellence, performance improvement, and financial accountability.

Requirements

• Master’s Degree from an accredited physical therapy, occupational therapy, or speech language program required.
• Must hold and maintain an active PA and/or NJ license in either physical therapy, occupational therapy, or speech language.
• Basic Life Support (BLS) certification from the American Heart Association (AHA) or equivalent, required upon hire or to be obtained within 30 days of hire.
• Current Physical Therapist, Speech Language Pathologist, Occupational Therapist, or Audiologist license in the State of Pennsylvania or New Jersey, based on work location, is required.
• The Physical Therapist, Speech Therapist, Occupational Therapist or Audiologist shall work within the practice guidelines as defined by Pennsylvania or New Jersey state law (based on work location).
• National Board for Certification in Occupational Therapy (NBCOT) is required for Occupational Therapists.
• Successful completion of required affiliations.
• Pennsylvania license required.
• Current CPR certification.

Nice To Haves

• Doctorate Degree from an accredited physical therapy, occupational therapy, or speech language program preferred.

Responsibilities

• Review overall clinical performance of the staff through chart reviews, direct observation, and consultation with Facility Director and Regional Director.
• Perform needs assessment of staff, competencies for different diagnoses with the specified population, and performance improvement activities.
• Plan, organize, and provide clinical oversight of the assigned Program.
• Ensure the program is in compliance with the established standards and regulatory requirements.
• Collaborate with specified individuals to enhance clinical treatment.
• Consult on clinical workflows on a daily basis to maximize the patient experience.
• Develop and implement short and long term goals for the specified Program.
• Make suggestions to adjust staffing as needed, in order to maximize productivity within the program.
• Facilitate projects and make recommendations for new equipment and/or research new services for patient population.
• Collaborate with other management to set up new work spaces.
• Implement policies, procedures, rules, regulations, and evidence best practices as it applies to the specified program.
• Perform functions related to clinical expertise including evaluating and treating patients that require care within the specified program.
• Coordinate continuing education for all staff within the specified program.
• Maintain confidentiality of all materials handled within the Network/ Entity as well as the proper release of information.
• Comply with Network and departmental policies regarding issues of employee, patient and environmental safety and follow appropriate reporting requirements.
• Demonstrate/model the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external).
• Demonstrate Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.
• Demonstrate financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices.
• Comply with Network and departmental policies regarding attendance and dress code.
• Demonstrate competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated.

Benefits

• St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager