Physical Therapy AR Billing

The Orthopaedic Center•Huntsville, AL

13h•Onsite

About The Position

This position is responsible for verifying insurance for assigned physical therapy clinics at TOC, entering charges for assigned providers/clinics, and processing primary and secondary insurance claims. The role involves maintaining and evaluating daily audit trails and rejections, answering billing calls from patients, and assisting with account resolution. The individual will also process claims, referrals, crossovers, and authorizations, work AR work lists for outpatient therapy locations, and print records for proper claims processing. A key aspect of this role is the ability to master the EPM/EHR computer system and utilize software applications for claims processing, statement research, and account research. The position requires answering all incoming calls, communicating professionally both orally and in writing, and maintaining a pleasant, friendly demeanor. Responsibilities also include scheduling appointments as needed, working under pressure, demonstrating a positive teamwork attitude, and assisting with other assigned tasks. This role requires extensive phone work with insurance companies, direct work with insurance companies, updating patient insurance coverage, and calling patients to reschedule appointments. Knowledge of data entry and Excel is a plus.

Requirements

Ability to master our EPM/EHR computer system
Ability to utilize software applications to process claims, research statements, and research accounts
Answer all incoming calls
Ability to communicate professionally, both oral and written for clear, legible messages
Pleasant, friendly demeanor with the ability to communicate effectively with patients and all incoming callers and insurance representatives
Highly motivated with the ability to work under pressure
Positive, teamwork attitude
Knowledge of data entry and excel a plus
Ability to work under pressure and meet deadlines
Outstanding organizational, verbal and writing skills
Independent and highly motivated
Initiative and self-discipline
Proven positive, "teamwork" attitude in work history

Nice To Haves

Knowledge of data entry and excel a plus

Responsibilities

Verify insurance for assigned physical therapy clinics at TOC
Enter charges for assigned providers/clinics
Process primary and secondary insurance claims (including pulling of EOBs for secondary claims)
Maintain and evaluate daily audit trails and rejections
Answer billing calls from patients and assist with account resolution
Process claims, referrals, crossovers and authorizations
Work AR work lists as assigned for outpatient therapy locations
Print records requested for proper claims processing
Master our EPM/EHR computer system
Utilize software applications to process claims, research statements, and research accounts
Answer all incoming calls
Communicate professionally, both oral and written for clear, legible messages
Schedule appointments as needed
Work directly with insurance companies
Update patient’s insurance coverage
Call patients to reschedule appointments if needed