Physical Therapist

General Accounts•St Clair Shores, MI

17d•Onsite

About The Position

Incredible opportunity to work among Detroit's only Osteopractic Physical Therapy Team, awarded the national clinic of the year by the American Academy of Manipulative Therapy and mentored by a fellowship-trained manual therapist who is one of the most skilled dry needling therapists in the state. We utilize a team approach, nurturing environment, and employee-centric mentality that allows for personal growth and becoming part of a culture that you will enjoy being a part of.

Requirements

Must be a licensed Physical Therapist
Must have experience with EMR documentation
Must be able to work flexible hours
Must be able to travel to different clinic locations if needed
Must have excellent communication and interpersonal skills
Must have strong leadership and management skills
Must have a strong understanding of HIPAA regulations
Must be able to work independently and as part of a team
Must be able to handle conflict resolution
Must be able to manage employee schedules and time off requests
Must be able to conduct employee performance reviews
Must be able to assist with employee recruitment and dismissal
Must be able to maintain clinic morale and a positive working atmosphere
Must be able to manage daily clinic operations efficiently
Must be able to ensure clinic cleanliness and organization
Must be able to address technical, mechanical, and/or building issues
Must be able to manage clinic expenses and purchases
Must be able to collaborate with administrative and billing teams
Must be a clinical educator and mentor
Must be available on-site to coach and develop staff
Must participate in regular leadership meetings and training
Must be able to assist with marketing efforts and clinic growth
Must respond to all communications in a timely manner

Nice To Haves

Fellowship-trained manual therapist
Skilled dry needling therapist
Experience with ADP Time and Attendance system
Experience with Kareo Engage system
Experience with Indeed for job postings

Responsibilities

Oversee Patient Care and Documentation Completes Evaluation, Progress Note, Treatment, Discharge
Evaluates all patients referred for physical therapy
Completes Progress Notes at a frequency determined by their insurance carrier
Completes documentation via EMR
Prepares and submits clinic reports via EMR, assuring confidentiality and following all HIPAA guidelines to include initial evaluations and summaries, daily treatment notes for all patients seen that day under his/her care, progress reports to referring physicians and agencies, discharge reports and summaries, special reports and daily attendance records and summaries
File patient incident reports when needed
Admin to scan document into patient chart
Confers with persons most closely associated with the active management of the patient and to keep them informed of any additional patient needs, treatment modifications and/or progress
Treats patients of all ages, race, creed, gender, culture, socioeconomic background, and disability without bias or prejudice
Respects and understands the patient's right to treatment and right to involvement in treatment decisions
Practices ethical responsibility based on the cultural, ethnic and religious beliefs of the patients served and applicable law
Excels in the area of customer service; Monitors and trains this expectation to staff
Efficiently and accurately uses and teaches technology used in the office, and any software required to complete his/her job or as required by management
Routinely completes all of HIPAA Privacy and Security training as required by B2Y management team and ensures compliance to these privacy policies within their clinic
Reaches out to patients for conflict resolution when needed
Manages the employees listed directly underneath in Organizational Chart Includes Admin, clinical staff, techs, and/or students
Approve employee timecards in ADP
Manage employee schedule for assigned clinic location
Manage/approve employee time off requests, ensure employees find appropriate coverage when taking time off, etc
Coordinate with other clinic CD’s if necessary when making schedule adjustments and finding coverage
Attempt to address and resolve any employee issues as they arise
Document any employee incident(s) when necessary in order to be reviewed later during an employee performance evaluation
Attempt to address and resolve any issues as it relates to COVID-19
Stay current with the guidelines/recommendations for outpatient healthcare facilities within your clinic’s county
Communicate any updated information and/or changes to upper management
Communicate to the CEO and COO any updates and/or modification requests to the clinic’s COVID-19 policies and procedures as they arise
Assist with employee recruitment
Post job positions on Indeed
Review resumes
Complete phone screens for potential candidate(s)
Conduct Interviews
Forward their top candidate selections via email to the CEO and CCO
New hires are provided with training checklists from the CCO during their initial onboarding that the CD should “sign off on” at the completion of training to signal that the new hire has successfully completed their training.
Forward completed training checklist to CCO
Provide any additional guidance/mentorship to new hire if necessary
Assist with employee dismissal
Collect any company property from employee (ie: office key)
May choose to plan a “going away” event if necessary
Conduct Employee Performance Reviews
Completes the performance review
Disciplinary Action
Adheres to and promotes B2Y policies, procedures, and core values
Ensure employees are exhibiting professionalism
Ensure employees look professional and abide by the uniform policy
Ensure employees are utilizing safe and sanitary practices
Ensures clinic maintains a warm, friendly and welcoming relationship with all patients, B2Y staff, all medical and non-medical professionals, vendors and visitors
Maintains a clinical atmosphere that coincides with B2Y core values (mood, vibe, artwork, energy, and flow)
Best efforts to keep clinic morale high promote a positive, fun, and inclusive working atmosphere within the clinic
Celebrate employee birthdays and/or special occasions is encouraged but not required
Provide feedback and suggestions to improve clinic for patients and employee to the COO
Manages the overall efficiency of daily clinic operations
Maintains a patient treatment schedule consistent with the needs of the clinic, adjusting hours of operation and staffing as appropriate
Communicate/coordinate any schedule adjustments to the front desk admin ASAP
Exhibit best efforts to maintain productivity standards (Kept Promise Indicators/KPIs)
Ensures that staff are completing their job tasks and staying busy
Delegates tasks to employees when needed and directs the work flow of daily operations within the clinic
Oversee the arrival of packages to the clinic
Ensure that the boxes are broken down and delivered to the recycling bin
Keeps the clinic open and functional during the posted hours of operation
In the event of weather, power outages, and/or other unforeseen circumstances, the CD must make best efforts to keep clinic open
Patients, staff, and upper management should be notified of any last minute approved closings
Ensures that the clinic is neat, organized, and clean
Oversee that the tech is completing their cleaning and re-stocking tasks, etc
Ensure that the cleaning, hydrocollator, and bathroom logs are regularly completed
Notify the COO if the clinic requires any additional cleaning
Works directly with Front Office Administrator to ensure proper protocols and procedures are followed by the clinic
Completes all reporting directed by senior management within time frame given
Immediately communicates any changes from clinic normal operations to COO, including but not limited to: facility maintenance issues, IT related issues, weather, changes in hour of operations, staffing, incident reports, and disciplinary actions
Addresses any technical, mechanical, and/or building issue that may arise
Work in collaboration with the admin to address any issues
Communicate the problem and solution being implemented to the COO/CEO.
Determine when purchases are necessary for the clinic using company card
Collaborates with the COO and Front Office Administrator to ensure the clinic excels in scheduling, billing, EMR core functions
Collaborate with administrative personnel and billing team when necessary to ensure ethical, accurate, and best billing practices
Provides leadership and guidance as a clinical educator
Remains flexible in regards to clinic hours and schedule
Works to ensure proper procedures are followed as related to clinical mentorship program and student programs; Must also be a clinical mentor
Seeks out learning opportunities, stays relevant with current evident in treatment approaches, and exercises the most evidence-based interventions
Available on-site to coach and develop staff, answer questions, deploy new work initiatives as directed by upper management
Supports the clinic and clinical staff and occasionally assumes these responsibilities in their absence
Participates in regular leadership meetings, lunch and learns, and attends any training as requested / approved by senior management
Coordinate, organize, and alternates hosting Lunch and Learn Meetings
Seek out presenters to present
Delegate staff to seek out speakers and brainstorm possible meeting topics
Assists with marketing efforts and clinic growth
Attends sales luncheons or community outreach events within the area to improve community awareness of B2Y and establish relationships with referral sources when possible
Enhance the patient experience, demonstrate patient appreciation, and captivate the patient experience by means of google reviews, internal referrals/marketing, and responding to feedback as appropriate
Responds to all communications with employees, management, physicians, vendors, case managers, transportation, and patients within a timely manner to ensure effective communication
Delegate tasks to admin, clinicians, and techs as needed