Physical Therapist Technician

Confluent Health • Wilmington, NC

9h

About The Position

At Confluent Health and its family of affiliated brands, Physical Therapist Technicians contribute to the patient experience by working alongside licensed physical therapists, welcoming and supporting patients, and helping clinics run smoothly. This is a fast-paced, hands-on role with direct patient interaction and opportunities to learn, including for people pursuing a future in physical therapy or healthcare.

The role includes guiding patients through exercises as directed by a treating therapist, setting up and taking down treatment modalities, maintaining clean and organized treatment areas, and assisting therapists and other clinic staff. Training is provided on clinic workflows, modalities, cleaning standards, and patient care support. Full-time compensation is $13.00 to $15.00 per hour. Daytime availability is preferred, and scheduling options may work around school or other commitments.

Requirements

• High school diploma or GED.
• Strong communication and customer service skills, including the ability to interact effectively with patients of all ages and patients experiencing pain or discomfort.
• Ability to follow direction from licensed therapists and carry out assigned patient support activities.
• Ability to manage multiple tasks and priorities in a fast-paced clinic environment.
• Ability to work collaboratively with therapists, front office staff, and other clinic team members.
• Ability to take initiative and identify clinic, patient, and team needs within the scope of the role.
• Ability to remain on your feet throughout the shift and perform routine clinic activities, including cleaning, laundry, restocking supplies, and moving equipment.
• Ability to maintain patient privacy and follow HIPAA and clinic standards.
• Reliable attendance and ability to commit to a consistent work schedule.

Nice To Haves

• Currently pursuing or have completed a degree in kinesiology, exercise science, health science, biology, or a related pre-PT field.
• Previous experience in customer service, fitness, personal training, coaching, sports, or another patient- or customer-facing environment.
• Daytime availability.

Responsibilities

• Greet patients and bring them to treatment areas, ensuring they have a staff member with them.
• Guide patients through exercise programs as directed by the treating therapist.
• Set up and take down modalities such as heat, ice, e-stim, Game Ready, and Normatec as directed by the therapist.
• Clean and sanitize treatment tables, equipment, and rooms between patients.
• Keep the clinic stocked and organized, including handling laundry and restocking supplies.
• Anticipate the needs of therapists and patients and assist where needed.
• Support the front desk and other clinic team members during downtime.
• Protect patient privacy and uphold HIPAA standards in every interaction.

Benefits

• Health, dental, and vision insurance (eligibility varies by schedule).
• Paid time off.
• Family building and parental leave benefits.
• 401(k) with employer match up to 4%.
• Hands-on training and experience working alongside licensed physical therapists.
• Nationwide growth opportunities across the family of brands.
• Mentorship, professional connections, and opportunities for recommendation letters that can support PT, PTA, and other healthcare school applications.
• Scheduling options that may work around school or other commitments.
• A team culture focused on patient care, hard work, and having fun together.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED