Physical Therapist Assistant

Concentra•Santa Rosa, CA

14d•Onsite

About The Position

Under the direct supervision of a licensed Physical Therapist, the Physical Therapist Assistant performs client treatment programs and activities as prescribed and provides technical assistance regarding therapeutic programs, methods, and equipment, in accordance with Concentra Medical Centers’ Injury Process Management and rehabilitation philosophy in occupational medicine. The role supports patient treatment and documentation, coordination with medical providers and employers, center therapy operations, staff training, quality management, and compliance. The position is performed in a clinical office environment and requires a flexible schedule. Minimal travel, potentially including overnight travel, may be required up to 10%.

Requirements

Degree from an accredited Physical Therapy Assistant program.
Licensed as a Physical Therapist Assistant (PTA) in the work state.
Previous experience in an orthopedic setting using modalities, therapeutic exercises, and isokinetic equipment.
Demonstrate Concentra Core Competencies: Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
Ability to make decisions or solve problems using logic to identify key facts, explore alternatives, and propose quality solutions.
Outstanding customer service skills and ability to interact tactfully and professionally.
Ability to properly handle sensitive and confidential information, including HIPAA and PHI, in accordance with federal and state laws and company policies.
Willingness to participate in initial and ongoing training as required.
Effective communication and interaction with employers, patients, providers, and other employees, and ability to maintain working relationships with employees at all levels.
Demonstrated excellent customer service and computer skills.
Successfully complete orientation and training and demonstrate competency in all required physical therapy tasks.
Ability to work in a demanding environment, maintain a flexible schedule, and resolve conflicts effectively.
Ability to perform the physical demands of the role, including prolonged standing and walking, frequent to continuous reaching, patient maneuvering, and occasional lifting up to 50 pounds.
Corrected or normal vision, moderate typing skills, and manual dexterity to operate clinical and office equipment.

Responsibilities

Accept patients from the Physical Therapist’s schedule and execute the established treatment plan.
Document the treatment provided and treatment plans according to process management guidelines.
Perform delegated functions when the Physical Therapist is not at the clinical site, considering patient complexity and acuity; contact the supervising Physical Therapist when needed and document authorized treatment changes.
Contact the center’s Physician or Physician’s Assistant immediately in an emergency or critical event.
Provide medical professionals with information needed to assess patients’ functional ability, including documenting functional activities performed during treatment sessions.
Assist the Physical Therapist with written objective progress reports for referring physicians before physician recheck dates.
Communicate with medical providers about patients and diagnoses, and discuss limited patient progress and challenging cases with the Physical Therapist.
Set expectations with patients about return-to-work and emphasize education and motivation.
Develop knowledge of best demonstrated practices and quality indicators, and coordinate with the Physical Therapist on employer communications and missed-appointment rates.
Assist with evaluation of capital equipment and statistical analysis of center therapy performance.
Help establish and promote clear communication between therapy and other center staff, and assist with tracking and documenting pre-authorization requirements.
Assist in training other Physical Therapist Assistants, Athletic Trainers, and/or Physical Therapy Technicians as requested.
Assist with evaluating therapy support staff performance and determining whether disciplined staff members have corrected the action of focus.
Communicate with the Outcome Assurance Injury Coordinator or Case Manager for each patient.
Participate in clinical instruction of college or university Physical Therapist Assistant students.
Participate in evaluating rehabilitation quality management and assist in developing and implementing improved processes.
Assist the Physical Therapist with monitoring and ensuring compliance with rules and regulations.
Assist with projects and activities that develop or improve occupational medicine services and teamwork within the centers.
Meet regularly with the Physical Therapist, Director of Therapy, or designee to discuss patient care quality, procedures, records, policies, and other issues.
Participate regularly in professional continuing education.
Perform other duties as assigned; duties, responsibilities, and activities may change at any time with or without notice.

Benefits

Generous paid time off (PTO)
Set schedule
Medical and prescription plans
Basic and enhanced dental and vision plans
Supplemental health benefits, including accident, critical illness, and hospital indemnity insurance
LifeWorks employee assistance program
Company-funded HSA
Short-term disability
Pre-tax health care and dependent care spending accounts
Training in the occupational medicine process management model
New hire learning program
Occupational Health University
Leadership development program
Tuition reimbursement
Professional On-demand Learning Modules
Opportunities for advancement locally and nationally
Traditional and Roth 401(k) with employer match
Competitive salary
Colleague referral bonus program
Colleague discount program
Life insurance and disability coverage
Relocation assistance when applicable
Incentive/RVU bonus
Commuter benefits
Identity theft services
Company-paid long-term disability