Physical Therapist Assistant

Concentra•Santa Rosa, CA
•$40 - $47•Onsite

About The Position

Under the direct supervision of a licensed Physical Therapist, the Physical Therapist Assistant carries out prescribed client treatment programs and activities and provides technical assistance regarding therapeutic programs, methods, and equipment. The role follows Concentra Medical Centers’ Injury Process Management and its occupational medicine rehabilitation philosophy. The position works closely with Physical Therapists, physicians, other medical providers, patients, employers, and center staff to deliver and document treatment, communicate patient progress, support quality management, and contribute to center operations. Work takes place in a clinical office environment and requires a flexible schedule, effective conflict resolution, and limited travel of up to 10%, which may include overnight travel.

Requirements

  • Degree from an accredited Physical Therapy Assistant program.
  • Licensed as a Physical Therapist Assistant (PTA) in the state of work.
  • Previous experience in an orthopedic setting using modalities, therapeutic exercises, and isokinetic equipment.
  • Demonstrated ability to make decisions or solve problems using logic to identify key facts, explore alternatives, and propose quality solutions.
  • Outstanding customer service skills and the ability to interact tactfully and professionally.
  • Ability to handle sensitive and confidential information, including HIPAA and PHI, in accordance with applicable laws and company policies.
  • Willingness to participate in required initial and ongoing training.
  • Effective communication and interaction with employers, patients, providers, and other employees, and ability to maintain working relationships with employees at all levels.
  • Demonstrated computer skills and excellent customer service skills.
  • Successfully complete orientation and training and demonstrate competency in all required physical therapy tasks.
  • Ability to work a flexible schedule and effectively resolve conflicts.
  • Ability to meet the physical demands of the role, including maneuvering patients, prolonged standing and walking, frequent to continuous reaching, and occasional lifting up to 50 pounds.
  • Corrected or normal vision and the manual dexterity and moderate typing skills needed to perform clinical and office tasks.

Responsibilities

  • Accept patients from the Physical Therapist’s schedule and execute the treatment plan established by the Physical Therapist.
  • Document treatment provided and treatment plans according to process management guidelines.
  • Perform delegated functions when the Physical Therapist is not at the clinical site, based on the complexity and acuity of patient needs; contact the supervising Physical Therapist about necessary treatment changes and document the authorizing therapist in the patient chart.
  • Immediately contact the center’s Physician or Physician’s Assistant in an emergency or critical event.
  • Provide other treating medical professionals with information needed to assess patient functional ability, including objective progress reports for referring physicians before recheck dates.
  • Communicate with medical providers regarding patients and diagnoses, and document patients’ functional activities during treatment sessions.
  • Discuss cases with limited progress with the Physical Therapist and communicate challenging cases as appropriate.
  • Set return-to-work expectations with therapy patients and emphasize education and motivation.
  • Develop knowledge of best practices and quality indicators, and coordinate with the Physical Therapist on employer communications and missed-appointment rates.
  • Assist with evaluation of capital equipment and statistical analysis of center therapy performance.
  • Help establish and promote clear communication between therapy and other center staff, and assist with tracking and documentation of pre-authorization requirements.
  • Assist with training and performance evaluation of therapy support staff, and help assess whether staff have corrected the actions of focus after discipline.
  • Communicate with each patient’s Outcome Assurance Injury Coordinator or Case Manager.
  • Participate in clinical instruction of Physical Therapist Assistant students and in evaluation and improvement of rehabilitation quality management processes.
  • Assist Physical Therapists with monitoring compliance with rules and regulations, and develop working knowledge of the Americans with Disabilities Act and applicable state workers’ compensation law.
  • Support projects and activities that develop or improve occupational medicine services and teamwork within centers.
  • Meet regularly with the Physical Therapist, Director of Therapy, or designee to discuss patient care quality, procedures, records, policies, and other issues.
  • Participate regularly in professional continuing education and perform other duties as assigned.

Benefits

  • Generous paid time off (PTO)
  • Set schedule
  • Medical and prescription plans
  • Basic and enhanced dental and vision plans
  • Supplemental health benefits, including accident, critical illness, and hospital indemnity insurance
  • LifeWorks employee assistance program
  • Company-funded HSA
  • Short-term disability
  • Pre-tax health care and dependent care spending accounts
  • Training in the occupational medicine process management model
  • New hire learning program
  • Occupational Health University
  • Leadership development program
  • Tuition reimbursement
  • Professional On-demand Learning Modules
  • Opportunities for advancement locally and nationally
  • Traditional and Roth 401(k) with employer match
  • Competitive salary
  • Colleague referral bonus program
  • Colleague discount program
  • Life insurance and disability coverage
  • Relocation assistance when applicable
  • Incentive/RVU bonus
  • Commuter benefits
  • Identity theft services
  • Company-paid long-term disability
  • Eligible for monthly and quarterly bonuses
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