Physical Security Systems Engineer 2 (Relocation Available)

M.C. Dean, Inc•San Jose, CA

2d•Onsite

About The Position

M.C. Dean is seeking a Physical Security Systems Engineer 2 to join their Security and Electronic Systems (SES) business unit. This role involves designing, engineering, integrating, operating, and maintaining electronic security services, including intrusion detection, access control, biometric authentication, video surveillance, audio visual, IT systems, perimeter defense, and command and control systems for federal, local, and commercial customers. The position offers the opportunity to become an expert in various physical security technology sets and to collaborate with a diverse team of engineers, specialists, project managers, and technicians.

Requirements

Bachelor’s Degree with 3 years of experience in Electrical and Computer Engineering, Computer Science, Systems Engineering, Information Systems, Data Analytics, or similar programs.
Ability to work effectively in a fast-paced collaborative environment.
Experience with Systems Engineering and Systems Administration.
Hands-on experience designing, solutioning, and deploying Physical Security Systems.
Application and System administration experience in performing triage on system problems, resolving system problems, analyzing system data to prevent problems, updating lab and evaluation environments, and implementing new and improved systems.
Experience designing and maintaining engineering solutions.
Requires system administrator experience in performing triage on system problems, resolving system problems, analyzing system data to prevent problems, implementing new workstations, and system extensions.
Requires 2+ years of experience programming/administrating Physical Access Control Systems.
Working knowledge of mid-to-large-scale networking, VLANS, subnetting, and routing, wireless networks.
Excellent organizational and file management skills and the ability to plan and execute administrative work with minimal supervision.
Ability to support and author playbooks, white papers, and guides.
Demonstrate time management and organization skills to meet deadlines and quality objectives.
Reliable attendance at customer site during work hours required by customer.
Ability to work in an on-call 24/7 support capacity that rotates with team members.
Ability to travel domestically and internationally up to 25% of the time.
Familiar with programs such as: MS Office Suite, MS SharePoint, AutoCad (or similar), Bluebeam.
Must be able to sign NDAs and protect confidentiality of projects and clients.
Excellent verbal and written communication skills.
Effective presentation skills.
Professional presence, attire, and communication when working with team partners, clients, and users at customer sites.
Ability to handle stressful situations and timeframes in a professional manner.

Nice To Haves

Working knowledge and/or certification with electronic security systems and applications like Genetec, Milestone, Ubiquiti, CCURE (Software House), Lenel, HID, Axis, 2N, Geutebruck and/or others.
Working knowledge and/or certification for general purpose operating systems and virtualization platforms (i.e. Windows, Windows Server, Linux, VMware, CentOS, Docker, Kubernetes, etc.).
Familiarity with physical security design principles and standards, standard operating procedures, and security operations.
Programming and scripting experience (i.e. Javascript, PowerShell, Python), experience with systems integration tools and protocols (e.g. APIs, SOAP and REST, XML/JSON), database design and query development.
Working knowledge and/or certification with communications and network protocols and services including TCP/IP, RS232, RS485, networking knowledge (TCP, UDP, RTP, RTSP and others).
Certification in CCure 9000 Access Control System, Lenel or others.
Certification in Video Systems, Genetec, Milestone VMS, Axis or others.
Experience and knowledge of networks, network equipment and administration.
Experience and knowledge of Windows and/or UNIX Operating Systems.
Experience and knowledge of virtualization and cloud environments.
Experience working with Security and Protection teams to understand how technology solutions support their requirements.
Genetec OTC (Video Management) or STC (Synergis Access Control) certification.
CompTIA Network+ or Security+ certification.
PSP certification.
CCNA certification.

Responsibilities

Research, design, and evaluate existing and new physical security solutions against defined requirements and industry best practices.
Design and develop physical security solutions engineering drawings (CAD/REVIT or others).
Setup, configuration, and integration of security solutions in lab and production environments.
Perform and manage Pre-Installation, Test and Check-Out (PITCO) on systems designs and equipment in a lab/pre-deployment setting.
Ensure test lab equipment and software is maintained and kept up to date.
Develop procedures, setup and configuration guides, and playbooks for deployment and commissioning.
Collaborate with installation, deployment, administration, and other cross-functional teams to define standards, provide recommendations, and resolve issues.
Assist with on-site solutions deployments and commissioning.
Develop detailed procedures to validate system configuration, data input, and data migration, ensuring high data quality.
Organize and prepare detailed documentation of solutions designs, features, test plans, deployment plans, and configuration guides.
Analyze performance of physical security systems and recommend improvements.
Re-evaluate deployed solutions to ensure effectiveness and assess impact of new technology or environmental changes.
Collaborate with project teams to troubleshoot and resolve complex system issues.
Triage customer requests and collaborate with Project Management and System Administration teams.
Troubleshoot system performance issues and implement corrective actions.
Perform preventive maintenance actions including system back-ups, error log reviews, database size analysis, and integrity checks.
Provide general maintenance and programming support of ACS & VMS infrastructure and systems.
Document and provide updates to stakeholders and teams on progress, blockers, and recommendations.
Present proposed solutions and outcomes to stakeholders and leadership.
Provide training on newly deployed security systems to cross-functional teams, including developing training documentation and videos.
Communicate effectively with customers, manufacturers, vendors, project managers, and colleagues.
Assist with technical input for Request for Proposals (RFPs).
Develop expertise and become a Subject Matter Expert (SME) on security engineering needs and requirements.
Perform all duties with minimal direct supervision.