Physical Security Manager

O.C. Tanner

About The Position

O.C. Tanner is the global leader in software and services that improve workplace culture through meaningful employee experiences. Our Culture Cloud is a suite of apps designed to enhance the employee experience with strategic recognition, service awards, wellbeing, leadership, and events that help people thrive at work. Our Culture by Design approach provides expert services to organizations looking to create great workplaces. Our global team of 1,500 people hail from 58 countries and speak 62 languages. As programmers, researchers, designers, client professionals and craftspeople we create the tech, tools and awards that connect employees to purpose at thousands of companies. Join us as we help people all over the world thrive at work. We are seeking a dedicated and experienced Physical Security Manager to oversee and lead our organization's physical security operations. This role is responsible for ensuring the safety and security of our personnel, assets, and facilities through strategic planning, risk mitigation, and effective team leadership.

Requirements

Proven experience in security management or supervisory role.
Strong leadership and team management skills.
Excellent communication, interpersonal, and conflict resolution abilities.
Proficiency in security technologies and systems.
Strong analytical and problem-solving skills.
High ethical standards and sound judgment under pressure.

Nice To Haves

Bachelor’s degree in Criminal Justice, Security Management, or a related field (preferred).

Responsibilities

Provide leadership and direction to the on-site security team.
Manage the security department’s budget, including forecasting, tracking, and reporting expenses.
Provide coaching and professional development through regular one-on-one meetings with security guards and receptionists, offering feedback, support, and performance guidance.
Develop, implement, and enforce security policies, procedures, and protocols.
Conduct regular risk assessments and security audits.
Monitor and manage security systems, including surveillance and access control.
Respond to and manage security incidents and emergencies.
Coordinate with law enforcement and emergency services as needed.
Maintain accurate and detailed incidents and activity reports.
Support and execute global security programs and best practices.
Ensure compliance with all relevant laws, regulations, and industry standards.
Ensure alignment to business objectives, relevant security frameworks, and O.C. Tanner’s Information Security policies.
Develop and maintain emergency response and business continuity plans.
Promote a culture of safety, vigilance, and preparedness across the organization.
Collaborate with the Information Security team to ensure physical and digital data protection.
Support security functions and provide guidance and strategic leadership across global offices and retail jewelry store locations, ensuring consistency and alignment with corporate standards.
Perform essential physical functions of the job with or without accommodations.