Physical Health and Wellness Screening Specialist

Wounded Warrior Project•San Antonio, TX

10d•Hybrid

About The Position

The Physical Health and Wellness (PH&W) Screening Specialist recruits and screens warriors for multi-week programs and events that educate, coach, and empower wounded service members in pursuit of physical health and wellness and adaptive sports goals. The specialist provides comprehensive screening, needs assessment, and coordination of internal and external resources to support warriors and enhance their well-being. The role recruits participants for the PH&W Coaching Program, Soldier Ride, and Adaptive Sports Program; assesses readiness and matches participants to appropriate offerings; and develops and delivers educational content and events for warriors and their families. The specialist works with program teams and other stakeholders, maintains recruiting processes and program data, supports regional PH&W budgets, and travels to support outreach and events. The position operates in a hybrid work arrangement, with three days in the office and two days working from home.

Requirements

At least two years of experience in the fitness industry, allied health professions, health management, wellness coaching, strength and conditioning, or personal or athletic training.
At least one year of experience with longitudinal plan design, participant recruitment, and program content development in fitness, nutrition, wellness, and/or athletics.
At least one year of experience with customer relationship management and event management systems, such as Salesforce or Blackthorn.
Bachelor’s degree in exercise science, exercise physiology, kinesiology, nutrition, human performance, or a related health science field.
CPR-First Aid Certification.
Valid state-issued driver’s license.
Ability to obtain ASIST Certification within one year of hire.
Ability and dedication to travel in support of WWP program and service outreach.
Demonstrated ability to recruit participants for long-term healthy behavior change programming.
Demonstrated aptitude in inclusive and holistic programming for nutrition, mobility, sleep, wellness, fitness, and other health-focused topics.
Demonstrated ability to provide high-level service to warriors and their family members.
Strong collaboration, relationship-building, organizational, time-management, prioritization, written communication, verbal communication, and presentation skills.
Ability to present information effectively to large audiences, small groups, and individuals, and to serve as a public representative for the organization.
Exceptional interpersonal skills and ability to work effectively with diverse individuals.
Demonstrated emotional intelligence and ability to respond to sensitive matters with diplomacy and empathy.
Strong critical-thinking and problem-solving skills.
Commitment to high standards of personal and business ethics and conduct, and alignment with the organization’s mission and core values.

Nice To Haves

One year of experience working with and supporting wounded service members dealing with health issues and invisible injuries.
One year of event-planning experience.
Master’s degree in exercise science, exercise physiology, kinesiology, nutrition, human performance, or a related health science field.
Personal Training Certification (ACE, ACSM, NASM, NSCA), Strength and Conditioning Certification (CSCS), or another related fitness certification.
Wellness Coaching Certification.
ASIST Certification.

Responsibilities

Identify, screen, and recruit warriors for virtual and in-person PH&W Coaching Program, Soldier Ride, and Adaptive Sports Program participation.
Serve as the primary recruiter for internal PH&W, Adaptive Sports, and Soldier Ride programs, explaining WWP programs and resources and coordinating handoffs to external resources.
Conduct recruiting calls by telephone, Teams, or other technology-based platforms.
Develop and execute pre-program content to assess warriors’ readiness and direct them to suitable programming aligned with their goals.
Plan and execute recruiting events and welcome calls with limited to no manager supervision.
Oversee the interest questionnaire for the PH&W Coaching Program, Soldier Ride, and Adaptive Sports Program.
Lead recruiting efforts through internal processes and weekly organizational emails to warriors and family members.
Lead program marketing initiatives and create materials to increase program awareness.
Maintain the efficacy of recruiting models and identify trends to inform recruiting initiatives.
Recommend new recruiting and programming opportunities to increase impact and warrior interest.
Develop and execute in-person and virtual educational events for warriors and families with limited to no manager supervision.
Develop and facilitate virtual programming content through Teams, Facebook Live, and other technology-based platforms.
Collaborate with program teammates to develop new content and curricula.
Serve as a subject matter expert on fitness, nutrition, mobility, sleep, and health-focused resources and programs.
Collaborate with WWP departments and other stakeholders to deliver programs and services to warriors and their families.
Speak publicly to raise program awareness, recruit participants, and discuss healthy lifestyle practices.
Maintain the assigned region’s PH&W programming budget in support of leadership.
Manage information in systems such as Blackthorn and Salesforce, ensuring accuracy and data integrity and security.
Use validated metrics to meet strategic outcomes and key performance indicators.
Manage multiple tasks, assignments, and functions in a fast-paced, innovative environment.
Participate in assigned workgroups, special projects, and programming initiatives.
Assist with onboarding and training new teammates as needed.
Attend and actively participate in required training and meetings, including orientation, WWP Cares, ASIST Suicide Prevention training, leadership and culture/team training, and departmental huddles.
Perform other related duties as assigned.

Benefits

Flexible hybrid work schedule: three days in the office and two days working from home.
Medical and prescription drug coverage.
Dental coverage.
Vision coverage.
Life and AD&D insurance.
Short-term disability.
Long-term disability.
Employee Assistance Program.
401(k) retirement plan.
Competitive PTO package.
Sick Leave.
Family Care Leave.
Paid Holidays.
Birthday Holiday.
Education Assistance.
Teammate Wellness Program.
Bereavement Leave.
Competitive pay.
Performance incentives; the position may be eligible for an annual performance incentive.