Photography Team Member - Dollywood Theme Park - Part Time Seasonal

All Career•Pigeon Forge, TN

2d•Onsite

About The Position

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel. We are seeking a Photography Team Member who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. We seek an individual who can bring the vision of the resorts to life. The right Photography Team Member checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. This position provides friendly and efficient guest service while taking, processing and selling high quality digital photos. All to be done in a manner consistent with the Mission, Values, and Operating Philosophies of The Dollywood Company. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable. Summary of Essential Functions and Responsibilities Approach guests and offers photo services in a friendly manner Deliver high quality images to guests, accurately setting camera settings prior to shooting photos Compute sale prices, total purchases, receive and process payments, and balance cash drawer utilizing a POS register all while ensuring proper handling of customer credit card information in compliance with PCI standards Assist guests by answering questions and providing product information Ensure the photo booth is stocked, clean, prepared and organized Handle all equipment safely with care and promptly communicate equipment issues Demonstrate effective salesmanship techniques Comply with all department and park specific policies, legal requirements, dress code standards, procedures, and initiatives Represent Dollywood in a positive manner by being friendly and courteous to guests. Ensuring 100% satisfaction with their park experience Follow all host Safety Standards and General Safety Training guidelines and use associated injury prevention measures Suspend operations when continuation would be inconsistent with Safety Standards or Procedures or presents a safety hazard to Guests or Hosts Management reserves the right to change and/or add to these duties at any time

Requirements

Age Requirement: Must be 14 years of age or older
Previous experience in the retail or service environment preferred but not required
Must possess strong motivational and servant leadership skills
Must be able to critically process situations and react quickly while using good judgment
Excellent communication, analytical, and problem-solving skills
Must be willing to adapt to changes, policies, and procedures
Must have a proactive mindset with a high sense of urgency
Must be able to pass a basic math test
Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must maintain strict confidentiality and judgment regarding privileged information
Must be committed to continuous improvement
Must maintain a professional appearance with good personal hygiene
Must promote and support a “team” work environment by cooperating and helping co-workers
Must be productive in a fast-paced, dynamic environment
Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
Must show appreciation of others
Able to get along with other employees to work out problems and resolve conflicts
Able to comprehend instructions and retain information
Able to perform duties consistently with creating a safe and secure environment for hosts and guests
Able to be flexible and handle frequent changes in priorities
Able to add, subtract, multiply and divide with accuracy
Able to communicate effectively using standard English grammar and punctuation
Able to tolerate various temperatures while working indoors and outdoors
Able to meet the physical demands of the job
Must have the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Able to work with a diversified workforce and to maintain a good working relationship with coworkers
Able to handle and manage large sums of money accurately and responsibly
Able to perform basic math functions
Able to solve problems with minimal supervision
Able to utilize strong verbal skills
Must have manual dexterity necessary to complete all job duties
Able to constantly traverse within properties to gain access to multiple photo site locations
Able to lift/carry up to 50 lbs
Able to constantly work in all outdoor weather conditions

Nice To Haves

Previous experience in the retail or service environment preferred but not required

Responsibilities

Approach guests and offers photo services in a friendly manner
Deliver high quality images to guests, accurately setting camera settings prior to shooting photos
Compute sale prices, total purchases, receive and process payments, and balance cash drawer utilizing a POS register all while ensuring proper handling of customer credit card information in compliance with PCI standards
Assist guests by answering questions and providing product information
Ensure the photo booth is stocked, clean, prepared and organized
Handle all equipment safely with care and promptly communicate equipment issues
Demonstrate effective salesmanship techniques
Comply with all department and park specific policies, legal requirements, dress code standards, procedures, and initiatives
Represent Dollywood in a positive manner by being friendly and courteous to guests. Ensuring 100% satisfaction with their park experience
Follow all host Safety Standards and General Safety Training guidelines and use associated injury prevention measures
Suspend operations when continuation would be inconsistent with Safety Standards or Procedures or presents a safety hazard to Guests or Hosts
Management reserves the right to change and/or add to these duties at any time